asterisk users - Dec 2005 - Most Stable Version of Asterisk

Anyone know what version of Asterisk is the most stable running Real-time
queues and agents ?

I am setting up a 200 phone call center and the first test run caused the
system to crash 3 time in 3 days with only about 100 calls an hour.
I used the same build that I have used in prior stable installations the
only difference is I was not running real-time.
Any help would be appreciated.

Thanks

John Bittner
Simlab.net

John Bittner wrote:
> Anyone know what version of Asterisk is the most stable running Real-time
> queues and agents ?
Asterisk Business Edition?

Regards,
-- 
Jason Becker
Director & CEO
Coalescent Systems Inc.
Enabling Open Source Telephony
403.244.8089
www.coalescentsystems.ca
www.gabcast.com

We are using 1.2.1, 1.2.0, 1.0.10, 1.0.7, 1.0.3 and a few CVS versions
of Asterisk right now in our inbound and outbound call centers with
very few or no problems on any of them. The only suggestions I would
give you are to not use Real-time and to distribute the load and
agents over several servers. In my experience 200 agents on a single
server with Asterisk is begging for problems.

We have over 200 seats spread out across 4 locations and we have a
total of 12 Asterisk servers doing the job, some with 50 agents, some
with 10 depending on the location and the campaign
requirements(recording, monitoring, ivr, etc...) . Redundancy and
load-balancing are the best things you can do to ensure a high uptime
percentage. Also, none of these are expensive Xeon servers. With
load-balancing you can get away with cheaper hardware overall and get
a better reliability in the long run.

MATT---


On 12/28/05, Jason Becker <jason@coalescentsystems.ca>
wrote:
> John Bittner wrote:
> > Anyone know what version of Asterisk is the most stable running
Real-time
> > queues and agents ?
>
> Asterisk Business Edition?
>
> Regards,
> --
> Jason Becker
> Director & CEO
> Coalescent Systems Inc.
> Enabling Open Source Telephony
> 403.244.8089
> www.coalescentsystems.ca
> www.gabcast.com
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