Adam Moffett wrote:> I set up an IVR awhile back. > > "press 1 for sales, press 2 for support" etc etc. > > Everything works fine except when you enter your option there is a 7 or > 8 second pause before the next step is taken in the dial plan. I assume > it's waiting to see if I'm going to dial more digits, but is there a way > to reduce this delay?Yes, don't have overlapping extensions. i.e. either don't have an option 7 or 8 or don't number your extensions starting with 7 or 8
I set up an IVR awhile back. "press 1 for sales, press 2 for support" etc etc. Everything works fine except when you enter your option there is a 7 or 8 second pause before the next step is taken in the dial plan. I assume it's waiting to see if I'm going to dial more digits, but is there a way to reduce this delay? Thanks in advance.
On 12/26/05, Adam Moffett <adam@plexicomm.net> wrote:> I set up an IVR awhile back. > > "press 1 for sales, press 2 for support" etc etc. > > Everything works fine except when you enter your option there is a 7 or > 8 second pause before the next step is taken in the dial plan. I assume > it's waiting to see if I'm going to dial more digits, but is there a way > to reduce this delay? > > Thanks in advance.Please post the appropriate section in extensions.conf that is responsible for the IVR's operation. -- Bird's The Word Technologies, Inc. http://www.btwtech.com/