asterisk users - Dec 2005 - Asterisk@Home Fax to Email problems

I am using Asterisk@Home (the newest 2.2 ISO) and I am having this problem:

I originally had faxes received by the system and I can see the faxes in 
TIFF format in the /var/spool/asterisk/fax folder, but they were not 
being sent by email.  I looked around and saw that the system was 
wanting install-pdf run, so I did that.  Now I am getting pdfs sent to 
the email address as desired, but the pdfs are microscopic and blank.  
Even at 800% magnification, they are only the size of a postage stamp 
and, blown up larger, they have none of the content in them.

I know the actual fax was being received correctly before I ran 
install-pdf because I can read the fax TIFF picture just fine.  Anyone 
venture a guess as to what is happening??

-- 
Jason Nemrow
Computer Specialist
NMSU CAHE Information Technology
6502 Quay Road AM.5
Tucumcari, NM 88401
(505) 635-5223
nemrow@nmsu.edu

Serving North-Eastern New Mexico...

On Thu, 2005-12-22 at 16:27 -0700, Jay Nemrow wrote:
> I am using Asterisk@Home (the newest 2.2 ISO) and I am having this problem:
> 
> I originally had faxes received by the system and I can see the faxes in 
> TIFF format in the /var/spool/asterisk/fax folder, but they were not 
> being sent by email.  I looked around and saw that the system was 
> wanting install-pdf run, so I did that.  Now I am getting pdfs sent to 
> the email address as desired, but the pdfs are microscopic and blank.  
> Even at 800% magnification, they are only the size of a postage stamp 
> and, blown up larger, they have none of the content in them.
> 
you have the spy version, they are microdots

> I know the actual fax was being received correctly before I ran 
> install-pdf because I can read the fax TIFF picture just fine.  Anyone 
> venture a guess as to what is happening??
> 
my guess is that its a dpi setting or other related resolution setting.


-- 
Trixter http://www.0xdecafbad.com     Bret McDanel
UK +44 870 340 4605   Germany +49 801 777 555 3402
US +1 360 207 0479 or +1 516 687 5200
FreeWorldDialup: 635378
http://www.sacaug.org/ Sacramento Asterisk Users Group
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Hi

   First check i u have the program tiff2pdf,so change in the extension.conf

in the line where say tiff2ps change for

exten => in_fax,3,system(tiff2pdf -zf ${FAXFILE} -o ${FAXFILE}.pdf)

this work for me.



On 12/22/05, Jay Nemrow <nemrow@nmsu.edu> wrote:
>
> I am using Asterisk@Home (the newest 2.2 ISO) and I am having this
> problem:
>
> I originally had faxes received by the system and I can see the faxes in
> TIFF format in the /var/spool/asterisk/fax folder, but they were not
> being sent by email.  I looked around and saw that the system was
> wanting install-pdf run, so I did that.  Now I am getting pdfs sent to
> the email address as desired, but the pdfs are microscopic and blank.
> Even at 800% magnification, they are only the size of a postage stamp
> and, blown up larger, they have none of the content in them.
>
> I know the actual fax was being received correctly before I ran
> install-pdf because I can read the fax TIFF picture just fine.  Anyone
> venture a guess as to what is happening??
>
> --
> Jason Nemrow
> Computer Specialist
> NMSU CAHE Information Technology
> 6502 Quay Road AM.5
> Tucumcari, NM 88401
> (505) 635-5223
> nemrow@nmsu.edu
>
> Serving North-Eastern New Mexico...
>
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
>
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> To UNSUBSCRIBE or update options visit:
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Consider using fax2mail (available at www.generationd.com).  It's a free
add-on to asterisk to email you incoming faxes in PDF/TIFF format.  Nice and
simple.!

Also available is mail2fax from same source.

I have a similar issue. But changing that program to tiff2pdf fixed the 
issue with the pdfs not showing up. now the emails never show up in my 
mail. I have them going to this email address. Is there anything extra 
you need to do to get outbound email working with Asterisk@Home, or is 
it suppose to work on its own?

Michael Sampson
Information Systems Manager
Customer Contact Services
msampson@yourccsteam.com
952-936-4000



Jay Nemrow wrote:
> I am using Asterisk@Home (the newest 2.2 ISO) and I am having this 
> problem:
>
> I originally had faxes received by the system and I can see the faxes 
> in TIFF format in the /var/spool/asterisk/fax folder, but they were 
> not being sent by email.  I looked around and saw that the system was 
> wanting install-pdf run, so I did that.  Now I am getting pdfs sent to 
> the email address as desired, but the pdfs are microscopic and blank.  
> Even at 800% magnification, they are only the size of a postage stamp 
> and, blown up larger, they have none of the content in them.
>
> I know the actual fax was being received correctly before I ran 
> install-pdf because I can read the fax TIFF picture just fine.  Anyone 
> venture a guess as to what is happening??
>