Hello list, I am pleased to tell you that we have released a new version of QueueMetrics. This time QueueMetrics "comes of age", as we have almost reached version 1.0. :-) This version is the result of a feature-freeze of version 0.9.7, and vastly improves memory efficiency, letting you analyze as much as two to four times the number of calls using the same amount of RAM. QueueMetrics is strongly focused to serve the largest commecial call-centers based on Asterisk, and is very often being installed on 100+ agents systems. Pause handling was improved in order to support even the weirdest cases of agents pausing in/out when not logged on. We are confident that you'll love this version! A complete list of improvements can be found here: http://queuemetrics.loway.it/news.jsp The latest version of QM can be downloaded from http://queuemetrics.loway.it/download.jsp QueueMerics is free to use and experiment for smaller call centers, home users and general Asterisk hackers. Larger installations can ask us for a free trial key from http://queuemetrics.loway.it/sendDemoLicence.jsp -- Loway Research - Home of QueueMetrics http://queuemetrics.loway.it