Dov Bigio
2005-Dec-13 04:08 UTC
[Asterisk-Users] queue_log Vs show queue abandon calls discrepancy
Hi, Yesterday was the first day my call center operated under Asterisk 1.2.1. At the end of the day, I ran a "show queue <queuename>" and saw that the value of abandoned calls was 45. This morning, after updating my database with data from queue_log file, I saw, through Asterisk Guru Queue Stat, that I had only 33 abandoned calls. I tend to believe that queue_log and AsteriskGuru are more correct, because on some of the several times I tested the queue and abandoned it before being answered, I realized that the "show queue <queuename>" A: counter was incremented by 2. Has anyone realized such a problem? Thank you Dov -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20051213/8f43334d/attachment.htm