I'm not sure if Priority is the correct term, but it is the order number as in exten => fax,1<- If I have an application that loads / includes another file, will a line of the same order in the included file override the one in the main application? What I need to do is: [test] include custom-test exten => s,1,Playback(.... exten => 2,2,Hangup [custom-text] exten => s,1,Background(... And have the call come in to s,1 but use the custom code then fall back to s,2 in the main app. I want to modify the way AMP does the Menus / Automated attendant and change one line. It needs to be in the custom file because AMP will overwrite any changes I make to the _additional.conf files when I reload or change anything with AMP. I hope that makes sense, James