asterisk users - Dec 2005 - Recording Volume on Zap Channel

Hi All

I have a call center working on 8 FXO Channels,
everything working fine except one little problem, I
am using asterisk queues with 
monitor-format = wav49 
and 
monitot-join = yes 
asterisk is recording all conversations but the
problem is that the volume of Zap Channel is too low
in most of the calls i am unable to understand what
other person was saying (ZAP Channel) although Agent's
(SIP Channel) vocie use to get recorded pretty good.

Any suggession will be higly appreciated
Thanks in Advance


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> 
> Hi All
> 
> I have a call center working on 8 FXO Channels,
> everything working fine except one little problem, I
> am using asterisk queues with
> monitor-format = wav49
> and
> monitot-join = yes
> asterisk is recording all conversations but the
> problem is that the volume of Zap Channel is too low
> in most of the calls i am unable to understand what
> other person was saying (ZAP Channel) although Agent's
> (SIP Channel) vocie use to get recorded pretty good.
> 
> Any suggession will be higly appreciated
> Thanks in Advance
> 
Did you try adjusting the gain in Zapata.conf?