asterisk users - Dec 2005 - Flash operation on a call on a ZAP interface...

Hi all!!

 

I've been reading the list for the last couple of days it's all pretty
interesting stuff, but I still have a question that I cannot seem to
find an answer.  We use asterisk 1.2.0 mostly if not only with ZAP
channels connected to the PSTN with digium hardware.  We use centrex
lines that have 3-way calling and external call transfer.  Ok here is
the big question, how can I dial the link/flash button with a soft phone
when I'm on a call?

 

I was thinking of using the dial plan but unfortunately I cannot access
the dial plan once I'm on a call.  I know the information is out there I
just cannot find it...

 

exten => 7,1,Flash()

exten => 7,n,SendDTMF(w5145551212)

exten => 7,n,Flash()

exten => 7,n,Wait(5)

exten => 7,n,Hangup()

 

This example that I can use when I want to transfer a call to my cell
phone, I transfer the call to extension 7 and it works but it's not what
I'm trying to achieve here...

 

Also I have another question about the voicemail system, is it possible
in my message to say HI you have reached me blah blah if you need to
speak to so and so press on this number to reach him and the call would
be transferred back to an extension, like my extension 7 in this
example?

Marc-andre Poupier, System Architect 
Guardian Microsystems Inc. 
The Invisible IT People (r) 
Tel:     514.576.2278 
Fax:    514.684.8781 
mapoupier@guardianmicro.com 

 

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On Wed, December 7, 2005 2:24, Marc-andre Poupier said:
> Also I have another question about the voicemail system, is it possible
> in my message to say HI you have reached me blah blah if you need to
> speak to so and so press on this number to reach him and the call would
> be transferred back to an extension, like my extension 7 in this
> example?
>
Not in VoiceMail, but you could make an autoattendant that does this...
(AMP has some easy features to help you do so)

An AMP Auto Attendant basically looks like this:
(Some options here rely on AMP macro's, so you may need to do things
slightly different in some cases!)

[aa_1]
;First put in the dial-options. Note that not all options need be
announced in the message:
exten => 0,1,Goto(aa_2,s,1)     ;Go to another attendant (in my case,
switch languages)
exten => 1,1,Goto(ext-group,2,1)        ;Dial group 2
exten => 2,1,Goto(ext-group,4,1)        ;Dial group 4
exten => 3,1,Goto(ext-group,3,1)        ;Dial group 3, etc.
exten => fax,1,Goto(ext-fax,in_fax,1)   ;What to do if a fax called us
exten => h,1,Hangup()   ;What to do when they hang up (hang up as well,
d'oh!)
exten => i,1,Playback(invalid)  ;What to do on an invalid choice
exten => i,2,Goto(s,7)  ;
include => ext-local ; include the local extension as valid options.
Allows direct dialling of extensions from the AA
include => app-messagecenter ; include the messagecenter. Allows direct
access to the message center from the AA
include => app-directory ; include the directory. Allows people to access
the 411 directory of asterisk
exten => s,1,GotoIf($[${DIALSTATUS} = ANSWER]?4)        ;If the call was
already answered, go to #4 otherwise...
exten => s,2,Answer()   ;Pickup
exten => s,3,Wait(1)    ;Wait a bit before playing the AA message
exten => s,4,SetVar(DIR-CONTEXT=general)        ;
exten => s,5,DigitTimeout(3)    ; Set the timeout between digits
exten => s,6,ResponseTimeout(7) ; Set how long we'll wait on a choice
(timeout = invalid response, ie extension 'i', which sends you back to
's,7'
exten => s,7,Background(custom/aa_1) ; Play the AA message

(Note that anything behind a semi-colon (;) is a comment from myself to
explain what it is doing...)

HTH!


-- 
F Peeters
  PIII 450 - 1 GB - * 1.2 - BRIstuff 0.3.0 Pre 1 - Florz patch
  2 Sweex HFC-PCI modes=2 sync_slave=2 timer_card=0
    Cologne HFC-S pins #52, #54, #55 connected in parallel for synching.