Hello, Just a note to say the Asterisk Queues Tutorial at http://www.orderlyq.com/asteriskqueues.html has been updated to take account of changes in the 1.2.0 release. Anybody who has used our tutorial to create their queues, or uses queues and is thinking of upgrading, will probably find this new version useful. Comments & feedback welcome - though message me privately please to avoid bugging the list.... Many thanks, Matt King Managing Director, Orderly Software Ltd. http://www.orderlyq.com - the world's most advanced queue system. P.S. You can also check out our new statistics package, OrderlyStats, at http://www.orderlyq.com/statistics.html