asterisk users - Nov 2005 - "Local Directory" feature on Polycom Soundpoint 501s

I cannot seem to get the "Local Directory" feature to work.  I've
consulted section 3.1.17 of the Administrator Guide.  It says to put a
file <Ethernet address>-directory.xml (where <Ethernet address> is
the
IP address of the phone) into the TFTP directory.  Polycom provides a
template.

The IP address for one of my phones is 192.168.0.113, so I placed the
file 192168000113-directory.xml (shown below) into my TFTP directory,
but the local directory on the phone was not updated when it rebooted.
 I think the TFTP is configured correctly because the phone has no
problem loading the firmware etc.

I thought it might have something to do DHCP, so I gave the phone a
static IP address, still no luck.  Next I tried entering the info
manually right on the phone.  I went into the "Contact Directory"
pressed "Add" and entered the infor for a contact.  I pressed
"Save"
and the phone came back with "No Records".  Occasionally I see a
message "Busy.  Please try again..."

Anyone have better success?

Thanks,
Hugh


<?xml version="1.0" encoding="UTF-8"
standalone="yes"?>
<!-- $Revision: 1.2 $  $Date: 2004/12/21 18:28:05 $ -->
<directory>
	<item_list>
		<item>
			<ln>Smith</ln>
			<fn>Fred</fn>
			<ct>301</ct>
			<sd>1</sd>
			<rt>3</rt>
			<dc/>
			<ad>0</ad>
			<ar>0</ar>
			<bw>0</bw>
			<bb>0</bb>
		</item>
		<item>
			<ln>Jones</ln>
			<fn>Bob</fn>
			<ct>302</ct>
			<sd>2</sd>
			<rt>3</rt>
			<dc/>
			<ad>0</ad>
			<ar>0</ar>
			<bw>0</bw>
			<bb>0</bb>
		</item>
		<item>
			<ln>Ng</ln>
			<fn>Vin</fn>
			<ct>333</ct>
			<sd>3</sd>
			<rt>3</rt>
			<dc/>
			<ad>0</ad>
			<ar>0</ar>
			<bw>0</bw>
			<bb>0</bb>
		</item>
	</item_list>
</directory>

Ethernet address != IP address

Ethernet address = MAC address

Look on the bottom of your phone

On Nov 25, 2005, at 10:55 AM, hugolivude wrote:
> I cannot seem to get the "Local Directory" feature to work. 
I've
> consulted section 3.1.17 of the Administrator Guide.  It says to put a
> file <Ethernet address>-directory.xml (where <Ethernet address>
is the
> IP address of the phone) into the TFTP directory.  Polycom provides a
> template.
>
> The IP address for one of my phones is 192.168.0.113, so I placed the
> file 192168000113-directory.xml (shown below) into my TFTP directory,
> but the local directory on the phone was not updated when it rebooted.
>  I think the TFTP is configured correctly because the phone has no
> problem loading the firmware etc.
>
> I thought it might have something to do DHCP, so I gave the phone a
> static IP address, still no luck.  Next I tried entering the info
> manually right on the phone.  I went into the "Contact Directory"
> pressed "Add" and entered the infor for a contact.  I pressed
"Save"
> and the phone came back with "No Records".  Occasionally I see a
> message "Busy.  Please try again..."
>
> Anyone have better success?
>
> Thanks,
> Hugh
>
>
> <?xml version="1.0" encoding="UTF-8"
standalone="yes"?>
> <!-- $Revision: 1.2 $  $Date: 2004/12/21 18:28:05 $ -->
> <directory>
> 	<item_list>
> 		<item>
> 			<ln>Smith</ln>
> 			<fn>Fred</fn>
> 			<ct>301</ct>
> 			<sd>1</sd>
> 			<rt>3</rt>
> 			<dc/>
> 			<ad>0</ad>
> 			<ar>0</ar>
> 			<bw>0</bw>
> 			<bb>0</bb>
> 		</item>
> 		<item>
> 			<ln>Jones</ln>
> 			<fn>Bob</fn>
> 			<ct>302</ct>
> 			<sd>2</sd>
> 			<rt>3</rt>
> 			<dc/>
> 			<ad>0</ad>
> 			<ar>0</ar>
> 			<bw>0</bw>
> 			<bb>0</bb>
> 		</item>
> 		<item>
> 			<ln>Ng</ln>
> 			<fn>Vin</fn>
> 			<ct>333</ct>
> 			<sd>3</sd>
> 			<rt>3</rt>
> 			<dc/>
> 			<ad>0</ad>
> 			<ar>0</ar>
> 			<bw>0</bw>
> 			<bb>0</bb>
> 		</item>
> 	</item_list>
> </directory>
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