Hugh Jackman
2005-Nov-22 20:09 UTC
[Asterisk-Users] Idle time between agent ringing too long
Hi, I'm using * 1.0.9 with a queue which: - does not have holding time, position announcement, whatsoever, beside that - retry = 0 (zero timeout between retries) - timeout = 24 - wrapuptime=0 -strategy=leastrecent Agents login by AgentCallbackLogin which registers agents to their SIP phones at some agent extension which looks something like: [ext-agents] exten => _X.,1,Dial(SIP/${exten},300,trM(answercall)) exten => _X.,2,Goto(h,1) exten => h,1,NoOp Here's the problem! Each agent phone will ring for about 24 secs (which is fine), but it takes roughly 5 sec for * to ring the next agent. Why does it take * too long between retries? Is it due to my dialplan or * itself? In the latter case, does * 1.2.0 solve that problem? Any suggestions/solutions? Rgrds, H.