Chuck Bunn
2005-Nov-17 10:02 UTC
[Asterisk-Users] How to specify multiple agent groups with a queue?
Hi, What is the correct syntax for assigning multiple agent groups to a queue? ***************** Here is my queue.conf [general] ;Operator Home [Q100] music=default strategy=ringall maxlen=0 context=home member => Agent/@1,Agent/@2 <==== IS THIS CORRECT? ;Operator Restaurant [Q110] music=default strategy=ringall maxlen=0 context=rest member => Agent/@3 **************** Here is my agents file [agents] ackcall=yes wrapuptime=0 musiconhold = > default updatecdr=yes ;Operator - Home group=1 agent => 1300,1300,name1 agent => 1301,1301,name2 agent => 1310,1310,name3 agent => 1311,1311,name4 agent => 1312,1312,name5 agent => 1313,1313,name6 agent => 1314,1314,name7 ;Operator - Spa group=2 agent => 1500,1500,name8 ;Operator - Rest group=3 agent => 1600,1600,name9 Thanks