Hi all, I am looking for SIP hard phones to use in a call center. The feature that I need the most is quick change of logon credentials as we run 3 shifts. each agent will have their own extension number and password. any suggestions would be greatly appreciated. thank you John Fraser
My two favorite phones (in order) are: Linksys SPA-941 http://voipspeak.net/index.php?option=com_content&task=view&id=41 Grandstream GXP-2000 http://voipspeak.net/index.php?option=com_content&task=view&id=25 The problem is the change of credentials, that is an interesting issue. With either phone, you can have multiple accounts assigned to it and the user can set the DO-Not-Disturb for their line when they come and go. That is probably the easiest way to accomplish it. The second would be a single extension for the actual phone and then a call queue for each person. When each person comes into work, they log into their own call queue. The first approach is easier to implement. Kerry Garrison http://voipspeak.net -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of John Fraser Sent: Thursday, November 17, 2005 3:44 AM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] suggestions for hard phones? Hi all, I am looking for SIP hard phones to use in a call center. The feature that I need the most is quick change of logon credentials as we run 3 shifts. each agent will have their own extension number and password. any suggestions would be greatly appreciated. thank you John Fraser _______________________________________________ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.362 / Virus Database: 267.13.3/173 - Release Date: 11/16/2005 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.362 / Virus Database: 267.13.3/173 - Release Date: 11/16/2005 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.362 / Virus Database: 267.13.3/173 - Release Date: 11/16/2005
Does the SPA-941 support stun? Kerry Garrison wrote:> My two favorite phones (in order) are: > > Linksys SPA-941 > http://voipspeak.net/index.php?option=com_content&task=view&id=41 > > Grandstream GXP-2000 > http://voipspeak.net/index.php?option=com_content&task=view&id=25 > > The problem is the change of credentials, that is an interesting issue. With > either phone, you can have multiple accounts assigned to it and the user can > set the DO-Not-Disturb for their line when they come and go. That is > probably the easiest way to accomplish it. The second would be a single > extension for the actual phone and then a call queue for each person. When > each person comes into work, they log into their own call queue. The first > approach is easier to implement. > > Kerry Garrison > http://voipspeak.net > > -----Original Message----- > From: asterisk-users-bounces@lists.digium.com > [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of John Fraser > Sent: Thursday, November 17, 2005 3:44 AM > To: asterisk-users@lists.digium.com > Subject: [Asterisk-Users] suggestions for hard phones? > > Hi all, > > I am looking for SIP hard phones to use in a call center. > The feature that I need the most is quick change of logon credentials as we > run 3 shifts. each agent will have their own extension number and password. > any suggestions would be greatly appreciated. > > thank you > John Fraser > _______________________________________________ > --Bandwidth and Colocation sponsored by Easynews.com -- > > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > -- > No virus found in this incoming message. > Checked by AVG Free Edition. > Version: 7.1.362 / Virus Database: 267.13.3/173 - Release Date: 11/16/2005 > > > -- > No virus found in this outgoing message. > Checked by AVG Free Edition. > Version: 7.1.362 / Virus Database: 267.13.3/173 - Release Date: 11/16/2005 > >
Yes the SPA-941 has STUN support from the SIP tab in the admin interface. -Kerry -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of James Sizemore Sent: Thursday, November 17, 2005 12:07 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] suggestions for hard phones? Does the SPA-941 support stun? Kerry Garrison wrote:> My two favorite phones (in order) are: > > Linksys SPA-941 > http://voipspeak.net/index.php?option=com_content&task=view&id=41 > > Grandstream GXP-2000 > http://voipspeak.net/index.php?option=com_content&task=view&id=25 > > The problem is the change of credentials, that is an interesting > issue. With either phone, you can have multiple accounts assigned to > it and the user can set the DO-Not-Disturb for their line when they > come and go. That is probably the easiest way to accomplish it. The > second would be a single extension for the actual phone and then a > call queue for each person. When each person comes into work, they log > into their own call queue. The first approach is easier to implement. > > Kerry Garrison > http://voipspeak.net > > -----Original Message----- > From: asterisk-users-bounces@lists.digium.com > [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of John > Fraser > Sent: Thursday, November 17, 2005 3:44 AM > To: asterisk-users@lists.digium.com > Subject: [Asterisk-Users] suggestions for hard phones? > > Hi all, > > I am looking for SIP hard phones to use in a call center. > The feature that I need the most is quick change of logon credentials > as we run 3 shifts. each agent will have their own extension number andpassword.> any suggestions would be greatly appreciated. > > thank you > John Fraser > _______________________________________________ > --Bandwidth and Colocation sponsored by Easynews.com -- > > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > -- > No virus found in this incoming message. > Checked by AVG Free Edition. > Version: 7.1.362 / Virus Database: 267.13.3/173 - Release Date: > 11/16/2005 > > > -- > No virus found in this outgoing message. > Checked by AVG Free Edition. > Version: 7.1.362 / Virus Database: 267.13.3/173 - Release Date: > 11/16/2005 > >_______________________________________________ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.362 / Virus Database: 267.13.3/173 - Release Date: 11/16/2005 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.362 / Virus Database: 267.13.3/173 - Release Date: 11/16/2005
hi, Do anyone know a low-cost, simple SIP or H.323 hardphone that works well with Asterisk? Jan
Use SIP. PaulH ----- Original Message ----- From: <janvb@caselaboratories.com> To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users@lists.digium.com> Sent: Friday, November 18, 2005 7:53 AM Subject: [Asterisk-Users] SIP/H.323 HardPhones> hi, > > Do anyone know a low-cost, simple SIP or H.323 hardphone that works well > with Asterisk? > > Jan > _______________________________________________ > --Bandwidth and Colocation sponsored by Easynews.com -- > > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
We currently use the Grandstream GXP-2000 . Although nice phones I would not get them if you were to use with out headsets. The handsets are cheap and pick up noices around the phone. You actually get a better sounding call if you put your hand over the mouth piece and then talk with the phone near your chest. I also heard something about the headset jack being non standard?? John Fraser wrote:>Hi all, > > I am looking for SIP hard phones to use in a call center. >The feature that I need the most is quick change of logon credentials as we >run 3 shifts. each agent will have their own extension number and password. >any suggestions would be greatly appreciated. > > thank you > John Fraser >_______________________________________________ >--Bandwidth and Colocation sponsored by Easynews.com -- > >Asterisk-Users mailing list >Asterisk-Users@lists.digium.com >http://lists.digium.com/mailman/listinfo/asterisk-users >To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > >