I would sugest that you look into the agent queue system. It will not let
you do exactly what you whant but nearly. And it works very well for
callcenters.
Best regards
jan
--On Saturday, November 12, 2005 11:22:24 AM +0100 Pavel Jezek
<pavel.jezek@i.cz> wrote:
> I would like, that incomming calls displays (clid) on all ip phones in
> group (helpdesk), but only on user specific extension ringing...
> e.g. helpdesk employee have number 310, 311, 312 etc.,
> when incomming call to 311 line, only 311 line ringing, but on all other
> phones (310, 312) only display caller id, so that other emploee can
> eventualy pickup...
> maybe use of dial with ALERT_INFO variable specifiing
"silent_ring.wav"
> to quietly call other phones?
> any better idea? e.g. special use of queue app?
> PJ
>
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