When using an autoattendant menu and using include in the menu to get valid extensions that can be dialed in the menu it always waits for the ResponseTimeout to expire before the extension is actually called: exten => s,1,Answer(1000) exten => s,2,DigitTimeout,3 exten => s,3,ResponseTimeout,3 exten => s,4,BackGround(welcome) include => UserExtensions ; *** This makes * wait until ResponseTimeout expires exten => t,1,Queue(250||||30) exten => t,2,GoTo(ivr_NoneAvailable,s,1) exten => t,3,Hangup exten => i,1,GoTo(,s,4) This on the otherhand calls the extension as soon as a valid extension has been enterred in the menu: exten => s,1,Answer(1000) exten => s,2,DigitTimeout,3 exten => s,3,ResponseTimeout,3 exten => s,4,BackGround(welcome) exten => 101,1,Dial(SIP/101) ; *** Now 101 is called as soon as the user has enterred 101 in the menu exten => t,1,Queue(250||||30) exten => t,2,GoTo(ivr_NoneAvailable,s,1) exten => t,3,Hangup exten => i,1,GoTo(,s,4) Is there any way to get the same behaviour when using include? We have alot of extensions that is referenced from many contexts and it would be much easier if we could include the UserExtensions context. I think I could use something like exten => _6XX, 1, Goto(...) but then we can't catch extensions that we don't have in the 6XX range... urban