Good Day list,
I have read wiki pages I have googled to death and am getting no
closer to understanding the methodology of onhold music.
Maybe I am trying to do something that is just not possible:
Here is my desire.
1) Call comes in to the asterisk box via Zap channel
2) call is answered by SIP/100
3) call is parked
1) Sip/200 unparks the call and places the caller on hold (by
pressing hold button on the SIP Phone)
I would like to have any callers that have been placed
on hold from this extension to hear musicclass "SALES"
Repeat steps 1-3 above
1) Sip/300 unparks the call and places the caller on hold (by
pressing hold button on the SIP Phone)
I would like to have any callers that have been placed
on hold from this extension to hear musicclass "SUPPORT"
I have found discrepancy in the source code between using musicclass and
musiconhold therefore I have tried both of them individually and
simultaneously.
PS> I know the different classes of music are working because I can
specify them to be used in the queues I have set up.
Bottom line is "Can I specify the music class that a caller hears based
upon WHO puts them on hold?:
Thanks for your assistance
Musiconhold.conf
;
; Music on hold class definitions
;
[classes]
default => quietmp3:/var/lib/asterisk/mohmp3
general => quietmp3:/var/lib/asterisk/mohmp3/general
Support => quietmp3:/var/lib/asterisk/mohmp3/Support
Sales => quietmp3:/var/lib/asterisk/mohmp3/Sales
Sip.conf
[general]
port = 5060 ; Port to bind to (SIP is 5060)
bindaddr = 0.0.0.0 ; Address to bind to (all addresses on machine)
disallow=all
allow=ulaw
allow=alaw
context = from-sip-external ; Send unknown SIP callers to this context
callerid = Unknown
musicclass=general
[200]
.
.
.
musiconhold=Sales
musicclass=Sales
[300]
.
.
musiconhold=Support
musicclass=Support
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