I have two questions about a dial plan I'd like to try: 1) How do you put together a dial plan that includes a call transfer that first asked the called person "to accept this call press 1, to refuse it press 2"? 2) I know how you can switch a dial plan from one behavior to anothr based on who is calling (callerID) but how do you do this based on which line was called? (let's say I have a T1 line with 23 phone numbers) Regards, Mike