asterisk users - Nov 2005 - Hold Music is breaking up

Dear All,

I have installed a Mediatrix 1204 on a client site and I'm sending calls
between my Asterisk Server and the clients PBX over a VPN. The call
quality is very good when I'm speaking with the staff and there are no
breakups.

The only problem I'm running into is the hold music is 'choppy'.

If I call in over the T1 or using my Softphone there are no such
problems.

I was wondering if anyone could point me in the right direction.

Many Thanks

Shad Mortazavi
------------------------------------------------------
Nexus Group Technical Manager
n|m Nexus Management Inc

> I have installed a Mediatrix 1204 on a client site and I'm sending
calls
> between my Asterisk Server and the clients PBX over a VPN. The call
> quality is very good when I'm speaking with the staff and there are no
> breakups.
> 
> The only problem I'm running into is the hold music is
'choppy'.
> 
> If I call in over the T1 or using my Softphone there are no such
> problems.
> 
> I was wondering if anyone could point me in the right direction.
Make sure you are not using silence suppression on your phone and
the 1204.