asterisk users - Nov 2005 - firmware update polycom 500 / dial problem

Morel Mosolff wrote:
>Hi,
>
>sorry - I know that problem is not directly related to asterisk but mabe 
>someone can help anyway.
>
>After updating our polycom ip 500 sip phones from 2.6.1. to 2.6.2.0032 it is
>mostly not possible to dial numbers with leading zeros like 0018...
>If you do so you see on the diplay an number like that: 1800 an the cursor
is
>on the first position.
>But if you dial the number (press the buttons) without lifting the handset 
>everything is ok...strange
>
>Thank you for any help,
>
>morel
>  
>
Check out the digitmap in sip.cfg for the phone.  This is the default:

dialplan.digitmap="[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxT"

You'll notice there is no match for 00.  You can either modify this to 
include a pattern that starts with 00 or disable this completely by setting:

dialplan dialplan.impossibleMatchHandling="3"

If you do this you will always have to hit the 'send' key to send the 
digits to the server.

More info is in the polycom admin guide.

Cheers,
Kevin

Hi,

sorry - I know that problem is not directly related to asterisk but mabe 
someone can help anyway.

After updating our polycom ip 500 sip phones from 2.6.1. to 2.6.2.0032 it is 
mostly not possible to dial numbers with leading zeros like 0018...
If you do so you see on the diplay an number like that: 1800 an the cursor is 
on the first position.
But if you dial the number (press the buttons) without lifting the handset 
everything is ok...strange

Thank you for any help,

morel



-- 
-> Morel Mosolff            -> Network-/System-Technician
-> NATIVE INSTRUMENTS GmbH  -> morel.mosolff@native-instruments.de
-> Schlesische Strasse 28   -> http://www.native-instruments.de/
-> D-10997 Berlin           -> Tel. +49-30-61 10 35-1712
-> Germany                  -> Fax  +49-30-61 10 35-2712

U need to set your digitmap.

Morel Mosolff wrote:
>Hi,
>
>sorry - I know that problem is not directly related to asterisk but mabe 
>someone can help anyway.
>
>After updating our polycom ip 500 sip phones from 2.6.1. to 2.6.2.0032 it is
>mostly not possible to dial numbers with leading zeros like 0018...
>If you do so you see on the diplay an number like that: 1800 an the cursor
is
>on the first position.
>But if you dial the number (press the buttons) without lifting the handset 
>everything is ok...strange
>
>Thank you for any help,
>
>morel
>
>
>
>  
>

-- 
____________________________________________________________________

 BRUNO DE LUCA
 Tel. +39 02 9350 4780 (102)
 
 FG&A Software
 20017 Rho - Via Puccini, 8

 E-Mail :
bdeluca@fgasoftware.com
 Internet:
http://www.fgasoftware.com