Julian Lyndon-Smith
2005-Oct-31 12:19 UTC
[Asterisk-Users] Agent channels causing problems
CVS HEAD as of two days ago. We have 50 agents (All SIP, with inbound/outbound via ISDN32 using a TE405P with revision 2 firmware), logging in via agentcallback. At the start of every day I restart * (service restart) At the end of today (and most other days) we have the following problems: foxtrot*CLI> show channels Channel Location State Application(Data) Local/6033@AgentQ-6e 6033@AgentQ:3 Busy Busy() Local/6033@AgentQ-6e s@AgentQ:1 Down (None) Local/6060@AgentQ-84 6060@AgentQ:3 Busy Busy() Local/6060@AgentQ-84 s@AgentQ:1 Down (None) SIP/6023-9eb1 s@AgentQ:1 Up (None) Local/6055@AgentQ-e0 6055@AgentQ:3 Busy Busy() Local/6055@AgentQ-e0 s@AgentQ:1 Down (None) Local/6014@AgentQ-de 6014@AgentQ:3 Busy Busy() Local/6014@AgentQ-de s@AgentQ:1 Down (None) 9 active channels 4 active calls Everyone has gone home, there are no active phone calls. I cannot destroy these channels by issuing a hangup - it just gets ignored. Queue calls to these agents do not get through, yet a direct dial (i.e. call the extension works just fine). I'm posting this now because I have a window - everyone's gone home, but the * server is still running. Is there any diagnostics I can run, gdb or anything like this to try and get a handle on what is happening here ?. Any help ? Please ! julian
Julian Lyndon-Smith
2005-Nov-02 12:51 UTC
[Asterisk-Users] Agent channels causing problems
Anyone have any clues on this ? It does seem to be a bug, (see below for the output from today). Notice the last three entries. This is in CVS-HEAD, so it is in 1.2 beta2 ... Should I incur the wrath of the developers and post this to thier list ? Please, help me - I don't want to die at the hands of developers :) Julian foxtrot*CLI> show channels Channel Location State Application(Data) Local/6037@AgentQ-b5 s@AgentQ:1 Down (None) Local/6014@AgentQ-a2 s@AgentQ:1 Down (None) Local/6039@AgentQ-13 s@AgentQ:1 Down (None) Julian Lyndon-Smith wrote:> CVS HEAD as of two days ago. > > We have 50 agents (All SIP, with inbound/outbound via ISDN32 using a > TE405P with revision 2 firmware), logging in via agentcallback. At the > start of every day I restart * (service restart) At the end of today > (and most other days) we have the following problems: > > foxtrot*CLI> show channels > Channel Location State Application(Data) > Local/6033@AgentQ-6e 6033@AgentQ:3 Busy Busy() > Local/6033@AgentQ-6e s@AgentQ:1 Down (None) > Local/6060@AgentQ-84 6060@AgentQ:3 Busy Busy() > Local/6060@AgentQ-84 s@AgentQ:1 Down (None) > SIP/6023-9eb1 s@AgentQ:1 Up (None) > Local/6055@AgentQ-e0 6055@AgentQ:3 Busy Busy() > Local/6055@AgentQ-e0 s@AgentQ:1 Down (None) > Local/6014@AgentQ-de 6014@AgentQ:3 Busy Busy() > Local/6014@AgentQ-de s@AgentQ:1 Down (None) > 9 active channels > 4 active calls > > Everyone has gone home, there are no active phone calls. I cannot > destroy these channels by issuing a hangup - it just gets ignored. Queue > calls to these agents do not get through, yet a direct dial (i.e. call > the extension works just fine). > > I'm posting this now because I have a window - everyone's gone home, but > the * server is still running. Is there any diagnostics I can run, gdb > or anything like this to try and get a handle on what is happening here ?. > > Any help ? Please ! > > julian > > _______________________________________________ > --Bandwidth and Colocation sponsored by Easynews.com -- > > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > >