Mohammad Shokuie
2005-Oct-21 13:56 UTC
[Asterisk-Users] How to configure two Asterisk servers for one callcenter
Hi folks, As a matter of fact we had the same issue but seems there is no way than using two * servers and a SER server at the back end and handling everything there at SER server. I think its nice to take a look at wiki's site under the "Asterisk at large" topic. We just gave up and left our project coz of mass work needed. Regards. --- M. Shokuie Nia From: "Tielin Xu" <TIELXU01@noa.nintendo.com> Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion<asterisk-users@lists.digium.com> To: <asterisk-users@lists.digium.com> Subject: [Asterisk-Users] How to configure two Asterisk servers for one callcenter Date: Fri, 21 Oct 2005 09:39:49 -0700 MIME-Version: 1.0 Received: from lists.digium.com ([69.16.138.164]) by mc11-f34.hotmail.com with Microsoft SMTPSVC(6.0.3790.211); Fri, 21 Oct 2005 09:41:46 -0700 Received: from [69.16.138.164] (localhost [127.0.0.1])by lists.digium.com (Postfix) with ESMTP id D2E37FC18E;Fri, 21 Oct 2005 11:40:20 -0500 (CDT) Received: from psmtp.com (exprod5mx153.postini.com [64.18.0.222])by lists.digium.com (Postfix) with SMTP id 9D016FC186for <asterisk-users@lists.digium.com>;Fri, 21 Oct 2005 11:40:16 -0500 (CDT) Received: from source ([205.166.76.16]) by exprod5mx153.postini.com([64.18.4.10]) with SMTP; Fri, 21 Oct 2005 09:40:26 PDT Received: from Gateways-MTA by smtpgw1.nintendo.comwith Novell_GroupWise; Fri, 21 Oct 2005 09:40:04 -0700>Hi All: > >I have a situation to be resolved. >Assume that one location call center with 150 agents. >I have two asterisk servers to serve those 150 sip phones. The servers >are connected to PSTN as 4 T1/PRI for each. >I have a few questions, >Can sip phones login to both servers for the call distribution? >If yes, saying Asterisk server one sends a call to agent A, when >another call comes to Asterisk server two, how does server two know >agent A's status since the call connection information is stored in >server one? does server one and two sharing the same MySQL database help >this issue? >Or I have to build a CTI server to control the call traffic for both >servers, but it sounds to waste the queue facility on both servers. >Please someone give me some ideas to resolve this situation. > >Thanks in advance. > >Tielin Xu > >_______________________________________________ >--Bandwidth and Colocation sponsored by Easynews.com -- > >Asterisk-Users mailing list >Asterisk-Users@lists.digium.com >http://lists.digium.com/mailman/listinfo/asterisk-users >To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users_________________________________________________________________ Express yourself instantly with MSN Messenger! Download today it's FREE! http://messenger.msn.click-url.com/go/onm00200471ave/direct/01/