Dear list, this is my queues.conf [queue1] member => Agent/1000;rk1 member => Agent/1001;rk2 announce-holdtime=yes announce-frequency=90 queue-youarenext = queue-youarenext queue-thereare = queue-thereare queue-callswaiting = queue-callswaiting queue-holdtime = queue-holdtime queue-minutes = queue-minutes queue-thankyou = queue-thankyou when i try to enter into the queue it says all messages like queue you are next and queue-thankyou but it doesnot say any thing related to hold time and in the verbose also its not showing any thing iam usieng asterisk-1.0.9 version the sound file all are there like queue-seconds etc. your advice will be highly appreciated with regards RK _______________________________________________________ Too much spam in your inbox? Yahoo! Mail gives you the best spam protection for FREE! http://in.mail.yahoo.com