Hi Was wondering if anyone could confirm this? agent is logged in using agent callback login to a sip extension when placing a call with the API action: originate and the channel: agent/blah the call only works one time then seems to tie up the sip channel. when placing a call using a call file in the outgoing directory with the specified channel as an agent everything works fine as expected. I am using call files at the moment but would much prefer to use the api as the machine generating the call and the asterisk box are seperate. Thanks ____________________________________________________ Start your day with Yahoo! - make it your home page http://www.yahoo.com/r/hs