Dear frinends, I am useing the asteirsk for ACD features my dobut is this in queues.conf we can give the announce hold time yer or no . If we give how yes how can we say that this hold time dynamically to the queuemembers . are we manually setting any where that this call need to be last only for certain amount of time like that. with regards RK --------------------------------- How much free photo storage do you get? Store your friends n family photos for FREE with Yahoo! Photos. http://in.photos.yahoo.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050723/338a16d9/attachment.htm