If you use Monitor(), you can change all the preferences for that instance. However, if you use the built-in monitoring capabilities, it seems that you can't change anything. You are stuck with WAV and using somix. Is there a way around this? Our clients like the ability to simply press #7 to begin recording at their leasiure. Also, I just did some sample test records and the sound files I get are the correct length, and large in size (indicating to me that there is audio) but there is no audio when I play the file. Just 68 seconds of dead air. Any ideas? -Matthew -- ------------------------------------------------------------------------ Matthew Boehm, IT Director Cypress Telecommunications mboehm@cytelcom.com 3838 N. Sam Houston Parkway E #400 T: 832-200-8640 x3044 Houston, TX 77032 My girlfriend was recently diagnosed with multiple personality disorder; When she called yesterday, my CallerID box exploded. ------------------------------------------------------------------------