Couple of months ago someone had posted to the list that polycom won't support/provide to customers using polycom phones with asterisk. Is it still the same way? If not then where do you get the images from coz I am looking to pick up a polycom.
Polycom does not directly support Asterisk, that is correct 100%. We provide our customers Polycom firware, available via FTP or HTTP. Cory Andrews Senior Partner +++++++++++ VOIPSupply.com A Subsidiary of b2 Technologies +++++++++++ voice - 800.398.VOIP X22 fax - 716.630.1548 email - Cory@VOIPSupply.com Manjit Riat wrote:>Couple of months ago someone had posted to the list that polycom won't >support/provide to customers using polycom phones with asterisk. Is it still >the same way? If not then where do you get the images from coz I am looking >to pick up a polycom. > > > >_______________________________________________ >Asterisk-Users mailing list >Asterisk-Users@lists.digium.com >http://lists.digium.com/mailman/listinfo/asterisk-users >To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > >
If you want to purchase them from a distributor as a dealer it is best to not mention asterisk as they will deny your certification. Use PingTel as your way in. ----- Original Message ----- From: "Manjit Riat" <manjit@riat.net> To: "'Asterisk Users Mailing List - Non-Commercial Discussion'" <asterisk-users@lists.digium.com> Sent: Tuesday, April 26, 2005 8:16 PM Subject: [Asterisk-Users] Polycom Images> Couple of months ago someone had posted to the list that polycom won't > support/provide to customers using polycom phones with asterisk. Is it > still > the same way? If not then where do you get the images from coz I am > looking > to pick up a polycom. > > > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
You should not have problems getting images if you come here or search the Wiki. W -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Steve Totaro Sent: Thursday, May 05, 2005 10:40 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Polycom Images If you want to purchase them from a distributor as a dealer it is best to not mention asterisk as they will deny your certification. Use PingTel as your way in. ----- Original Message ----- From: "Manjit Riat" <manjit@riat.net> To: "'Asterisk Users Mailing List - Non-Commercial Discussion'" <asterisk-users@lists.digium.com> Sent: Tuesday, April 26, 2005 8:16 PM Subject: [Asterisk-Users] Polycom Images> Couple of months ago someone had posted to the list that polycom won't > support/provide to customers using polycom phones with asterisk. Is it> still > the same way? If not then where do you get the images from coz I am > looking > to pick up a polycom. > > > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >_______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Manjit Riat wrote:> Out of curiosity what's the reason? Why would they not sell phones to > asterisk users? Do they not trust asterisk or their phones to work > with each other?My guess: They don't want to compete with the folks that OEM Polycom hardware. Lots of commercial phone system vendors just re-brand Polycom phones, and Polycom doesn't want to hurt their relationship with those businesses. I bet that at some point one of the Asterisk-using Polycom vendors gets the momentum to get a better Polycom<->Asterisk user relationship going. The trouble is that most of the Asterisk-using hardware vendors are hardware agnostic, and don't want sign anything that says "We'll only sell Polycom equipment".
They would also be competing indirectly with themselves(Cisco and Avaya license their technology in their phones). But the real reason comes down to support. I've been following the Polycom/Asterisk thing for 2 years now and it really comes down to the fact that they do not want Asterisk users calling them. They want them to call the person that sold them the phone, but usually those resellers have no idea where to get the firmware or they aren't authorized by Polycom to give it out. There are a few resellers that do have a clue and can get you the firmware. You can probably post to the BIZ list to get a hold of a reseller that will help you. MATT--- -----Original Message----- From: Charlie Watts [mailto:cwatts@mercurypay.com] Sent: Thursday, May 05, 2005 3:58 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] Polycom Images Manjit Riat wrote:> Out of curiosity what's the reason? Why would they not sell phones to > asterisk users? Do they not trust asterisk or their phones to work > with each other?My guess: They don't want to compete with the folks that OEM Polycom hardware. Lots of commercial phone system vendors just re-brand Polycom phones, and Polycom doesn't want to hurt their relationship with those businesses. I bet that at some point one of the Asterisk-using Polycom vendors gets the momentum to get a better Polycom<->Asterisk user relationship going. The trouble is that most of the Asterisk-using hardware vendors are hardware agnostic, and don't want sign anything that says "We'll only sell Polycom equipment". _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Quote from the site when you click on the "download SIP software" link: SIP Software - Certified VoIP Resellers can download from the Polycom Resource Center NOTE: At this time, end-user customers can not download software. Please work directly with the Polycom Certified VoIP Reseller you purchased the products from to obtain the appropriate software. So, no you cannot download the software unless you have the correct kind of reseller account, and if you are a reseller you have to get your Polycom agent to turn on this capability for you. MATT--- -----Original Message----- From: asterisk@poukram.net [mailto:asterisk@poukram.net] Sent: Thursday, May 05, 2005 6:50 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Polycom Images mattf <mattf@vicimarketing.com> writes:> They would also be competing indirectly with themselves(Cisco and Avaya > license their technology in their phones). But the real reason comes downto> support. I've been following the Polycom/Asterisk thing for 2 years nowand> it really comes down to the fact that they do not want Asterisk users > calling them. They want them to call the person that sold them the phone, > but usually those resellers have no idea where to get the firmware or they > aren't authorized by Polycom to give it out. There are a few resellersthat> do have a clue and can get you the firmware. You can probably post to the > BIZ list to get a hold of a reseller that will help you.Hem, tell me if I'm wrong, but can't the firmware be downloaded directly from polycom's web site ? <couic> -- R?mi _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Greg Boehnlein wrote:> On Thu, 5 May 2005, Charlie Watts wrote: > >> Manjit Riat wrote: >>> Out of curiosity what's the reason? Why would they not sell phones >>> to asterisk users? Do they not trust asterisk or their phones to >>> work with each other? >> >> My guess: They don't want to compete with the folks that OEM Polycom >> hardware. Lots of commercial phone system vendors just re-brand >> Polycom phones, and Polycom doesn't want to hurt their relationship >> with those businesses. >> >> I bet that at some point one of the Asterisk-using Polycom vendors >> gets the momentum to get a better Polycom<->Asterisk user >> relationship going. The trouble is that most of the Asterisk-using >> hardware vendors are >> hardware agnostic, and don't want sign anything that says "We'll only >> sell Polycom equipment". > > This is not the case. I had a long conversation with Polycom's VP of > Product management at VON this year, and asked why they didn't want > to support Asterisk. Their response is that Asterisk has not yet > completed the Self-Certification program w/ Polycom, and that this > should be a relatively easy thing to do. They recognize that they are > missing opportunites w/ Asterisk, but they want to make sure that > their phones work correctly with it, and that Digium will take some > responsibility for certifying their code w/ Polycom. > > Last I heard, Polycom was supposed to be shipping a couple of cases > of phones to Digium for certification w/ Asterisk Business Edition.Wonderful!