Hi everybody, I am having a problem while setting up queues in Asterisk. Callers are kept in the queues and told to wait while there are available agents. Even if I use "ringall" as strategy the call is not always sent to all free agents. Is there a problem with Automatic Call Distribution in Asterisk or am I missing something? Below is my queues.conf. Thanks for any suggestion Lamine [general] [default] [sceclient] music=sceclient strategy=leastrecent timeout=30 retry=5 wrapuptime=0 maxlen=0 announce-holdtime=no member=Agent/3001 member=IAX2/3000 member=IAX2/3001