Tim Touhsaent
2005-Apr-20 09:58 UTC
[Asterisk-Users] Active calls not responding to entries
I am having an issue with the phone system recognizing keys in an active call. examples being when i call the extension of VoiceMailMain() it does not recognize the numbers that i put in (eg. mailbox and password) if i call from an internal line. However, if i call from an outside line everything works properly. At this moment i have one snom 190 phone and 3 X-Lite softphones. Anouther example is If i call a bussiness with a voice menu I am not able to navigate through the menu. I was wondering if this was an asterisk issue or if it was in the phone's config. If it is an asterisk issue i have attached my extensions and sip conf files. If not does anyone have an idea of where to start, or had the problem before? ************************************************************** ;extensions.conf by tim touhsaent ************************************************************** [general] static=yes writeprotect=yes [globals] ; PHONE1 => snomphone190 ; PHONE2 => softphone ALLVOICEMAIL => u109&101&102&103&104 OUTGOING => Zap/g0 ALL => SIP/101&SIP/102&SIP/103&SIP/104 ; VMMAIN => main voice mail message ; VMTIM => vm/tim/message ; VMPETER => vm/peter/message ; VMRIGS => Rigs's ; VMDES => Des's [default] include => incoming include => internal exten => i,1,Playback,wrongext exten => i,2,Goto,s|1 exten => t,1,Playback,vm-goodbye exten => t,2,Hangup [incoming] ; wait one ; exten => s,1,Wait(0) ; Answer the phone exten => s,1,Answer ;exten => s,2,MusicOnHold() exten => s,2,Background(welcome,30,t) ; dial all phones exten => s,3,Dial(${ALL},30,t) exten => s,4,Goto,109|1 ; They must respond within 10 seconds ; else jump to priority t (terminate call) exten => s,5,DigitTimeout,3 exten => s,6,ResponseTimeout,10 exten => s,103,Dial($(ALL),30,t) exten => s,104,Goto,109|1 [outgoing] ; outgoing exten => _NXXNXXXXXX,1,Dial(${OUTGOING}/1${EXTEN}) ;exten => _NXXNXXXXXX.,2,Congestion() exten => _NXXNXXXXXX.,2,Goto,t|1 include => longdistance [internal] ; group email at 109 exten => 109,1,VoiceMail(${ALLVOICEMAIL}) exten => 109,2,Goto,t|1 ; 1 - Tim's call plan exten => 101,hint,SIP/101 exten => 101,1,Dial(SIP/101,15,t) ;exten => 101,2,Playback,VMTIM exten => 101,2,VoiceMail(u101) exten => 101,3,Goto,t|1 exten => 101,102,VoiceMail(u101) exten => 101,103,Goto,t|1 ; 2 - Rigs's voicemail exten => 102,hint,SIP/102 exten => 102,1,Dial(SIP/102,15,t) ;exten => 102,2,Playback,VMRIGS exten => 102,2,Voicemail(u102) exten => 102,3,Goto,t|1 exten => 102,102,VoiceMail(u102) exten => 102,103,Goto,t|1 ; 3 - Des's voicemail exten => 103,hint,SIP/103 exten => 103,1,Dial(SIP/103,15,t) ;exten => 103,2,Playback,VMDES exten => 103,2,Voicemail(u103) exten => 103,3,Goto,t|1 exten => 103,102,VoiceMail(u103) exten => 103,103,Goto,t|1 ; 4 - Peter's voicemail exten => 104,hint,SIP/104 exten => 104,1,Dial(SIP/104,15,t) ;exten => 104,2,Playback,VMDES exten => 104,2,Voicemail(u104) exten => 104,3,Goto,t|1 exten => 104,102,VoiceMail(u104) exten => 104,103,Goto,t|1 ; 8 - Voice mail administration exten => 111,1,VoicemailMain(101@default) exten => 112,1,VoicemailMain(102@default) exten => 113,1,VoicemailMain(103@default) exten => 114,1,VoicemailMain(104@default) ; exten => 108,1,VoicemailMain(s${CALLERIDNUM}@default) include => outgoing ; t - terminate call [longdistance] exten => _1NXXNXXXXXX,1,Dial(${OUTGOING}/${EXTEN}) exten => 911,1,Dial(${OUTGOING}/${EXTEN}) exten => 411,1,Dial(${OUTGOING}/${EXTEN}) ********************************************************************************** sip.conf ********************************************************************************** [general] port = 5060 ; port to bind to bindaddr = 0.0.0.0 context = default disallow=gsm allow=alaw disallow=ulaw ; register => 102:xxxx:tim@localhost:5060/102 [101] type=friend ;secret=xxxxxx host=dynamic callerid=TIM<101> defaultip=10.0.100.132 dtmfmode=inband mailbox=101 [102] type=friend secret=xxxxxx host=dynamic callerid=Rigs<102> defaultip=10.0.100.102 dtmfmode=inband mailbox=102 ;auth=md5 ;secret=xxxxx ;notransfer=1 ;host=dynamic ;allow=gsm [103] type=friend secret=xxxxx host=dynamic callerid=Des<103> defaultip=10.0.100.108 dtmfmode=inband mailbox=103 [104] type=friend ; secret=xxxxxxx host=dynamic callerid=Peter<104> defaultip=10.0.100.120 dtmfmode=inband mailbox=104 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050420/d62fbcc4/attachment.htm