How or when is the voicemail name actually played? I've recorded my name message and can see that the voicemail directory now has two new greet files and the original greet.gsm has been overwritten. # ls /var/spool/asterisk/voicemail/default/4100/INBOX/ -l -rw-r--r-- 1 root root 8943 Feb 10 17:22 busy.gsm -rw-r--r-- 1 root root 3993 Apr 14 17:31 greet.gsm -rwx------ 1 root root 38764 Apr 14 17:31 greet.wav -rwx------ 1 root root 3960 Apr 14 17:31 greet.WAV drwxr-xr-x 2 root root 4096 Feb 24 12:15 INBOX -rw-r--r-- 1 root root 8943 Feb 10 17:22 unavail.gsm There is no mention in Wiki or Google and I've even resorted to scouring the source code, but all I can find are the options to record the name. How do I use the name option? -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050414/fe30c75f/attachment.htm
Roderick A. Anderson
2005-Apr-14 10:22 UTC
[Asterisk-Users] Voicemail name (greet.wav) is not played
bam wrote:> How or when is the voicemail name actually played? > > I've recorded my name message and can see that the voicemail directory > now has two new greet files and the original greet.gsm has been overwritten. > > # ls /var/spool/asterisk/voicemail/default/4100/INBOX/ -l > -rw-r--r-- 1 root root 8943 Feb 10 17:22 busy.gsm > -rw-r--r-- 1 root root 3993 Apr 14 17:31 greet.gsm > -rwx------ 1 root root 38764 Apr 14 17:31 greet.wav > -rwx------ 1 root root 3960 Apr 14 17:31 greet.WAV > drwxr-xr-x 2 root root 4096 Feb 24 12:15 INBOX > -rw-r--r-- 1 root root 8943 Feb 10 17:22 unavail.gsmCould this be a permissions issue? Should greet.(wav,WAV) be the same as greet.gsm? Rod -- --- [This E-mail scanned for viruses by Declude Virus]
Sorry, I've not bee clear enough, when does the greet file get played at all? I can see how to record the greet.* sound file, and the documentation for that, but so far can only see the busy and unavail messages being played. There are no error messages assocated with this, just users asking what happened to the name that they recorded in response to the prompts. many thanks, Brian>On Thu Apr 14 12:22:02 CDT 2005, Roderick A. Anderson wrote: > >On Thu, 2005-04-14 at 18:05, bam wrote:> How or when is the voicemail name actually played? > > I've recorded my name message and can see that the voicemail directory > now has two new greet files and the original greet.gsm has been > overwritten. > > > # ls /var/spool/asterisk/voicemail/default/4100/INBOX/ -l > -rw-r--r-- 1 root root 8943 Feb 10 17:22 busy.gsm > -rw-r--r-- 1 root root 3993 Apr 14 17:31 greet.gsm > -rwx------ 1 root root 38764 Apr 14 17:31 greet.wav > -rwx------ 1 root root 3960 Apr 14 17:31 greet.WAV > drwxr-xr-x 2 root root 4096 Feb 24 12:15 INBOX > -rw-r--r-- 1 root root 8943 Feb 10 17:22 unavail.gsm > > > There is no mention in Wiki or Google and I've even resorted to > scouring the source code, but all I can find are the options to record > the name. > > How do I use the name option?>Could this be a permissions issue? Should greet.(wav,WAV) be the same>as greet.gsm? > > >Rod >---------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050414/eb034a60/attachment.htm
Trevor Peirce
2005-Apr-14 11:08 UTC
[Asterisk-Users] Voicemail name (greet.wav) is not played
bam wrote:> How or when is the voicemail name actually played? >If you do *not* record your unavail / busy messages the greet will be played. Sort of like-- GREET "is unavailable. Please leave your message after the tone..." HTH, Trevor
I have seen this problem before, and we solved it by removing all greet files, recording it again, and making sure that there is only *one* file called greet.wav *or* greet.WAV *or* greet.gsm. HTH Julian bam wrote:> How or when is the voicemail name actually played? > > I've recorded my name message and can see that the voicemail directory > now has two new greet files and the original greet.gsm has been overwritten. > > # ls /var/spool/asterisk/voicemail/default/4100/INBOX/ -l > -rw-r--r-- 1 root root 8943 Feb 10 17:22 busy.gsm > -rw-r--r-- 1 root root 3993 Apr 14 17:31 greet.gsm > -rwx------ 1 root root 38764 Apr 14 17:31 greet.wav > -rwx------ 1 root root 3960 Apr 14 17:31 greet.WAV > drwxr-xr-x 2 root root 4096 Feb 24 12:15 INBOX > -rw-r--r-- 1 root root 8943 Feb 10 17:22 unavail.gsm > > > > There is no mention in Wiki or Google and I've even resorted to scouring > the source code, but all I can find are the options to record the name. > > How do I use the name option? > > > ------------------------------------------------------------------------ > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users