asterisk users - Apr 2005 - Pretty Voicemail Docs

Has anyone written up "pretty" voicemail user docs?  I think voicemail
is so easy even my cat can use it.  However, my users are complaining 
about lack of docs for voicemail.

-- 
Always do right. This will gratify some people and astonish the rest.
Mark Twain

I have a neat PDF one that someone else authored that I can share.

Those interested, email me off list.

W 

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Eric
Wieling
Sent: Wednesday, April 13, 2005 8:57 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] Pretty Voicemail Docs

Has anyone written up "pretty" voicemail user docs?  I think voicemail
is so easy even my cat can use it.  However, my users are complaining
about lack of docs for voicemail.

--
Always do right. This will gratify some people and astonish the rest.
Mark Twain
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On Wed, 2005-04-13 at 10:57 -0500, Eric Wieling wrote:
> Has anyone written up "pretty" voicemail user docs?  I think
voicemail
> is so easy even my cat can use it.  However, my users are complaining 
> about lack of docs for voicemail.
I started some docs, haven't gotten around to finishing them.  You can
see what I came up with at:

<http://www.ocjtech.us/vm.pdf>
<http://www.ocjtech.us/vm.xml>

Part of the problem with creating end-user documentation for Asterisk is
that it's just *too darn flexible*.  If you look though my docs, you'll
see that I used a lot of verbiage like "if your administrator did
this..." and "if your administrator did that...".

Plus, while the voicemail system probably had a clean and elegant
design, it has amalgamated a lot of patches and bug fixes that have left
the whole system quite a mess.  IMHO, the whole voicemail system needs a
ground-up redesign.

Jeff

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