asterisk users - Apr 2005 - Blank voicemails being sent to users

Aloha,

Issue:
Someone calls into voicemail and hangs up
Asterisk does not get the disconnect signal
Asterisk records for 10 seconds then hangs up

Problem:
Asterisk will send the voicemail to the user
The email reads that the message is 10 seconds long
The email attachement is only about 300 bytes
If you listen to the message through the phone interface, it confuses
the people here becasue it goes from the time & date stamp to the
message options

Is there a way to get asterisk to drop these messages.  The minimum
message time is set to 3 seconds; I guess asterisk thinks the message
really is 10 seconds....even though it is less than one second after
it trims off all the silence.

Aloha,
Matt

Matt Darnell wrote:
>Aloha,
>
>Issue:
>Someone calls into voicemail and hangs up
>Asterisk does not get the disconnect signal
>Asterisk records for 10 seconds then hangs up
>
>Problem:
>Asterisk will send the voicemail to the user
>The email reads that the message is 10 seconds long
>The email attachement is only about 300 bytes
>If you listen to the message through the phone interface, it confuses
>the people here becasue it goes from the time & date stamp to the
>message options
>
>Is there a way to get asterisk to drop these messages.  The minimum
>message time is set to 3 seconds; I guess asterisk thinks the message
>really is 10 seconds....even though it is less than one second after
>it trims off all the silence.
>
>Aloha,
>Matt
>_______________________________________________
>  
>
I am not sure the minimum time works, at least in the version I am 
using. Setting to 3 seconds, recording a VM message ( sip to sip) of one 
word and hanging up still results in a message.

John Novack