asterisk users - Apr 2005 - Trunk Seize - Line 1 - CO1: Does it exist in an Asterisk environment?

I have a question probably for those in the know in business Asterisk
solutions. I have searched high and low but have not been able to get
any answers. I hope there is someone on the list that can answer my
question.

How do you implement "trunk seize"? This is a feature that is almost
universal in the conventional PBX world.

Say a user, Jane takes a call. The call is for someone else - Fred. Jane
knows Fred is often not in his office, therefore can't do an extension
transfer.
Jane hits "HOLD", puts a page out for the recipient "Fred,
telephone
call on Line 1", Fred is out in another office and takes the call by
picking up the handset and hitting "CO1"/"Line1".
How does this happen in a VoIP environment - in Asterisk? What about
other IP telephony environments?
And crucially, with multiple inbound lines, how do you determine a
specific line to grab?

Thanks for any illumination you can provide.

--On Tuesday, April 12, 2005 1:28 PM +1000 Ben Ryan 
<ben.ryan@forrestcomputing.com.au> wrote:
> I have a question probably for those in the know in business Asterisk
> solutions. I have searched high and low but have not been able to get
> any answers. I hope there is someone on the list that can answer my
> question.
>
> How do you implement "trunk seize"? This is a feature that is
almost
> universal in the conventional PBX world.
Not PBX, Key System.  See Call Parking.  You park the call by doing a 
consultative/supervised transfer to a special extension.  The Park app then 
reads back a number, this is the parked extension number.  You then give 
this number, and anyone in the right context can dial the number into their 
handset (SIP, IAX, or otherwise) and be connected to the parked caller.

On Mon, 11 Apr 2005, Michael Loftis wrote:
> --On Tuesday, April 12, 2005 1:28 PM +1000 Ben Ryan 
> <ben.ryan@forrestcomputing.com.au> wrote:
> 
> > I have a question probably for those in the know in business Asterisk
> > solutions. I have searched high and low but have not been able to get
> > any answers. I hope there is someone on the list that can answer my
> > question.
> >
> > How do you implement "trunk seize"? This is a feature that
is almost
> > universal in the conventional PBX world.
> 
> Not PBX, Key System.  See Call Parking.  You park the call by doing a 
> consultative/supervised transfer to a special extension.  The Park app then
> reads back a number, this is the parked extension number.  You then give 
> this number, and anyone in the right context can dial the number into their
> handset (SIP, IAX, or otherwise) and be connected to the parked caller.
Since almost all pbx:es are hybrid systems most of them allow what the OP
wanted. In fact, most of it can be implemented using Asterisk and
SuperValetParking, contexts etc. 

Something like supervaletparking in the standard Asterisk would be great.

Peter

Check out call parking.  It's basically the same thing.

-mishehu

Ben Ryan wrote:
>I have a question probably for those in the know in business Asterisk
>solutions. I have searched high and low but have not been able to get
>any answers. I hope there is someone on the list that can answer my
>question.
>
>How do you implement "trunk seize"? This is a feature that is
almost
>universal in the conventional PBX world.
>
>Say a user, Jane takes a call. The call is for someone else - Fred. Jane
>knows Fred is often not in his office, therefore can't do an extension
>transfer.
>Jane hits "HOLD", puts a page out for the recipient "Fred,
telephone
>call on Line 1", Fred is out in another office and takes the call by
>picking up the handset and hitting "CO1"/"Line1".
>How does this happen in a VoIP environment - in Asterisk? What about
>other IP telephony environments?
>And crucially, with multiple inbound lines, how do you determine a
>specific line to grab?
>
>Thanks for any illumination you can provide.
>
>
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