Daniele Gallina - 3P System S.r.l.
2005-Apr-04 03:23 UTC
[Asterisk-Users] Supervised transfer problems
Hi all, when I try to transfer a call asterisk say me: -- Executing SetCallerID("SIP/20012-cb87", ""Gallina Daniele" <20012>") in new stack -- Executing Dial("SIP/20012-cb87", "SIP/20013") in new stack -- Called 20013 -- SIP/20013-034d is ringing -- SIP/20013-034d answered SIP/20012-cb87 -- Attempting native bridge of SIP/20012-cb87 and SIP/20013-034d -- Started music on hold, class '3psystem', on SIP/20013-034d Apr 4 12:12:39 NOTICE[4710]: chan_sip.c:5161 get_refer_info: Supervised transfer requested, but unable to find callid '48b5cce3d8e0d84f@192.168.0.53' Apr 4 12:12:40 NOTICE[4710]: chan_sip.c:5161 get_refer_info: Supervised transfer requested, but unable to find callid '48b5cce3d8e0d84f@192.168.0.53' Apr 4 12:12:42 NOTICE[4710]: chan_sip.c:5161 get_refer_info: Supervised transfer requested, but unable to find callid '48b5cce3d8e0d84f@192.168.0.53' Why? Any ideas? Daniele -- Daniele Gallina 3P System S.r.l. - Software Developer Web: http://www.3psystem.net E-Mail: daniele@3psystem.net Tel: 041.8626401 Scelta 2 Fax: 041.5161655
On Monday 04 April 2005 6:23 am, Daniele Gallina - 3P System S.r.l. wrote:> Hi all, when I try to transfer a call asterisk say me: > > -- Executing SetCallerID("SIP/20012-cb87", ""Gallina Daniele" > <20012>") in new stack > -- Executing Dial("SIP/20012-cb87", "SIP/20013") in new stack > -- Called 20013 > -- SIP/20013-034d is ringing > -- SIP/20013-034d answered SIP/20012-cb87 > -- Attempting native bridge of SIP/20012-cb87 and SIP/20013-034d > -- Started music on hold, class '3psystem', on SIP/20013-034d > Apr 4 12:12:39 NOTICE[4710]: chan_sip.c:5161 get_refer_info: Supervised > transfer requested, but unable to find callid > '48b5cce3d8e0d84f@192.168.0.53'<snip> I've been having the same 'problem' with my Polycom SoundPoint IP500 phone. When our receptionist hits transfer, <ext>, transfer - then I see a notice just as above. The odd thing is that the call ID is given as on the phone, not on the server. E.g. the IP in ''48b5cce3d8e0d84f@192.168.0.53" is the IP of the Polycom phone, not the * box. Is there any way to fix this? Rewrite sip headers? Any ideas? -josiah -- Josiah Bryan IT Coordinator Productive Concepts, Inc. jbryan@productiveconcepts.com (765) 964-6009, ext. 224