Tim Bass
2005-Mar-30 22:32 UTC
[Asterisk-Users] SuperMicro X5DE8-GG Motherboard Goes Kaput after Installing TE410P Card - Yikes!
Hello All, This is my first post. Sorry to post under such sad circumstances. Here is the situation: We installed a TE410P (today) in a SuperMicro 1U server today (Motherboard X5DE8-GG), which was running great until installing this card. After installing the card, the motherboard will not boot (no beeps or indicators) and there is no video output. The fans sign and some of the motherboard lights blink, but like a city with no nightlife, the board is, for all practical purposes, dead. We took the TE410P out and have tried just about very thing under the sun, including clearing the CMOS and, sad to say, the motherboard is still dead with no video out and no beeps. This X5DE8-GG board is a pretty expensive, well made server, and I have many years experience of building Linux boxes (since 1992, so I am no novice at building systems) and this is the first time anything like this has happened. I have never installed a card and then had the entire server die a sudden death! Then again, this is my first SuperMicro "store premade" server, as I usually hand select the board and build from the chassis up. I searched with Google and noticed that other people have installed Digium cards and run into similar problems. Has the Digium card destroyed this expensive board? Is this server recoverable, or it is board dead thanks to some incompatibility with the TE410P? Thank you, in advance, for your experience and help and sorry to have an initial post with such bad news...... Yours sincerely, Tim
Steven Critchfield
2005-Mar-31 08:39 UTC
[Asterisk-Users] SuperMicro X5DE8-GG Motherboard Goes Kaput after Installing TE410P Card - Yikes!
On Thu, 2005-03-31 at 00:32 -0500, Tim Bass wrote:> Hello All, > > This is my first post. Sorry to post under such sad circumstances. Here is > the situation: > > We installed a TE410P (today) in a SuperMicro 1U server today (Motherboard > X5DE8-GG), which was running great until installing this card. After > installing the card, the motherboard will not boot (no beeps or indicators) > and there is no video output. The fans sign and some of the motherboard > lights blink, but like a city with no nightlife, the board is, for all > practical purposes, dead. We took the TE410P out and have tried just > about very thing under the sun, including clearing the CMOS and, sad to say, > the motherboard is still dead with no video out and no beeps.I have had something similar happen with a different card. Does the PSU fan pulse when you attempt to boot? If it is pulsing, you have a short. I have seen standoffs under a motherboard finally touch something that wasn't intended to and the system won't boot. The super micro 1u cases are not very stiff. It is an interesting engineering problem to make something that is hollow stiff with out being able to cross brace. So my suggestion is to pull the board out and maybe hook up to a different PSU with no chance of it shorting out to verify it is ok. -- Steven Critchfield <critch@basesys.com>
Tim Bass
2005-Mar-31 09:05 UTC
[Asterisk-Users] SuperMicro X5DE8-GG Motherboard Goes Kaput afterInstalling TE410P Card - Yikes!
I am sorry if I was not more precise in my post. The PSU runs fine. The PSU fan runs great. The CPU fans run great. There are some lights on the motherboard. The chassis is very stiff and is one of the finest 1U chassis money can buy. (This is not a cheap SuperMicro chassis, it is a very good chassis, one of the best I have ever seen). We installed one Digium TE410P in the PCIX slot and put the power cable back on. The machine tried to come up, but the TE410P card flashed red lights in all four ports and there was no video output, no motherboard beeps or anything. This was a very simple (1) shutdown, (2) remove power supply (3) install riser card and TE410P, and (4) reconnect power cord. I have an email-service-call into SuperMicro. Thanks. Steven Critchfield <critch@basesys.com>, said, I have had something similar happen with a different card. Does the PSU fan pulse when you attempt to boot? If it is pulsing, you have a short. I have seen standoffs under a motherboard finally touch something that wasn't intended to and the system won't boot. wasn't intended to and the system won't boot. The super micro 1u cases are not very stiff. It is an interesting engineering problem to make something that is hollow stiff with out being able to cross brace. So my suggestion is to pull the board out and maybe hook up to a different PSU with no chance of it shorting out to verify it is ok. -- Steven Critchfield <critch@basesys.com> -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Tim Bass Sent: Thursday, March 31, 2005 12:33 AM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] SuperMicro X5DE8-GG Motherboard Goes Kaput afterInstalling TE410P Card - Yikes! Hello All, This is my first post. Sorry to post under such sad circumstances. Here is the situation: We installed a TE410P (today) in a SuperMicro 1U server today (Motherboard X5DE8-GG), which was running great until installing this card. After installing the card, the motherboard will not boot (no beeps or indicators) and there is no video output. The fans sign and some of the motherboard lights blink, but like a city with no nightlife, the board is, for all practical purposes, dead. We took the TE410P out and have tried just about very thing under the sun, including clearing the CMOS and, sad to say, the motherboard is still dead with no video out and no beeps. This X5DE8-GG board is a pretty expensive, well made server, and I have many years experience of building Linux boxes (since 1992, so I am no novice at building systems) and this is the first time anything like this has happened. I have never installed a card and then had the entire server die a sudden death! Then again, this is my first SuperMicro "store premade" server, as I usually hand select the board and build from the chassis up. I searched with Google and noticed that other people have installed Digium cards and run into similar problems. Has the Digium card destroyed this expensive board? Is this server recoverable, or it is board dead thanks to some incompatibility with the TE410P? Thank you, in advance, for your experience and help and sorry to have an initial post with such bad news...... Yours sincerely, Tim _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users