Hi all, With todays modern email clients, email threads are kept in a separate header. In other words it has nothing to do with the Subject line. When you press Reply To and then change the subject all you end up doing is hijacking someone elses thread. Which is very annoying to the rest of us. To avoid this instead right click on the asterisk-users name and select Send To or New, to start a new thread. This will stop people from being annoyed with you, which may actually result in less responses to help you. Thank you for your interest in Asterisk, good luck! -- Steve Szmidt "They that would give up essential liberty for temporary safety deserve neither liberty nor safety." Benjamin Franklin