asterisk users - Mar 2005 - RE: Asterisk-Users Digest, Vol 8, Issue 83

I experienced a similar problem with Polycom 1.3.1 Firmware.  I upgraded my
phones to 1.4.1 and the problem goes away.

Gene

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Message: 17
Date: Thu, 10 Mar 2005 16:08:43 -0500
From: "Kanuri, Seshu (Company IT)"
<Seshu.Kanuri@morganstanley.com>
Subject: [Asterisk-Users] Polycom phones do not talk to each other and
	cannot answer when we pickup
To: <Asterisk-Users@lists.digium.com>
Message-ID:
	<EB21B22D20ABCC46816889516502A504336D7F@NYWEXMB36.msad.ms.com>
Content-Type: text/plain;	charset="us-ascii"

We have bought PBXware GUI from Bicom systems and configured extensions
with Polycom Phones as UAs.

The Polycom Phones can dial out and make calls but I cannot make
extension to extension calling.

Googling did not help much.

As you may be aware PBXware is a closed source software GUI from Bicom
Systems for configuring extensions. It is a good tool to configure and
manage users and phones but it does not allow to do any of the
customization tasks that are possible by directly editing the .conf
files, which may be required in for Polycom.

However if this is an issue of configuration on the Phone itself, we
want to be able to make changes and fix this problem.

Any tips?

Seshu 
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