asterisk users - Mar 2005 - Polycom phones do not talk to each other andcannot answer when we pickup

> Never used pbxware, but the context the sip phones dial out using  
> specified in sip.conf needs to include the dialplan context of  
> the phones in extensions.conf.
 
PBXware does not use the Conf files, but it uses its own database and
encryption schemes to configure users from a database and dial
extensions using an agi script. So there is no way we can modify the
conf files to suit polycom. 
 
PBXware does not support polycom phones as they are not in the list of
approved hardware, as it stands now. Hence we have to look to see if we
can do something using Polycom Settings itself.
 
Seshu
 
 
On Thu, 2005-03-10 at 15:08, Kanuri, Seshu (Company IT) wrote: 

	We have bought PBXware GUI from Bicom systems and configured
extensions
	with Polycom Phones as UAs.
	
	The Polycom Phones can dial out and make calls but I cannot make
	extension to extension calling.
	
	Googling did not help much.
	
	As you may be aware PBXware is a closed source software GUI from
Bicom
	Systems for configuring extensions. It is a good tool to
configure and
	manage users and phones but it does not allow to do any of the
	customization tasks that are possible by directly editing the
.conf
	files, which may be required in for Polycom.
	
	However if this is an issue of configuration on the Phone
itself, we
	want to be able to make changes and fix this problem.
	
	Any tips?
	
	Seshu 
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Kanuri, Seshu (Company IT) wrote:
>  > Never used pbxware, but the context the sip phones dial out using
>> specified in sip.conf needs to include the dialplan context of
>> the phones in extensions.conf.
As mentioned above check the "context" for phones... :)
> PBXware does not use the Conf files, but it uses its own database and
> encryption schemes to configure users from a database and dial
> extensions using an agi script. So there is no way we can modify the
> conf files to suit polycom.
It is not correct that you can not enter your custom .conf files.
You can do it, but you will loose all features and functionality PBXware
offers.

Why do not you put ";" before exten =>
_[*0-9].,1,DeadAgi,init.sh|destinations
in order to get phones work "manually"

> PBXware does not support polycom phones as they are not in the list
> of approved hardware, as it stands now. Hence we have to look to see
> if we can do something using Polycom Settings itself.
Correct, I am sure they are great phones, they are just not approved and
tested yet.