I regularly get asked by business people, "What's the point of VoIP?", so I put together a guide: http://integrics.com/tips/voip_for_business/ I'd be interested in hearing your feedback, and ideas for expansion. -- Alistair Cunningham, Integrics Ltd, Telephony, database, Unix consulting worldwide +44 (0)7870 699 479 http://integrics.com/