asterisk users - Jan 2005 - Call Announce, Dial 1 to Accept, Dial 2 to send to VoiceMail

Hello,

Here is what I would like to do:

1. Call Comes in.
2. Caller Presses 1 for Sales
3.  Asterisk Rings Sales Line
4.  Sales Person answers
5.  Asterisk Sales:  There is a call for Sales, Press 1 to accept the call, 2 to
send to voicemail,
6.  If user accepts the call the call is then transferred to the user, if the
user selects 2 the caller is then sent to voice mail.

7.  I would also like a press 3 to hear caller ID, but the above steps need to
come first.

Is this possible?  

Are there examples out there?

Thanks!

Randy
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just search for the following using google:
call screen macro site:lists.digium.com
should give you some results.


On Thu, 27 Jan 2005 00:07:09 -0500, Randy Johnson
<techlists@paperlesspractice.com> wrote:
>  
>  
> Hello, 
>   
> Here is what I would like to do: 
>   
> 1. Call Comes in. 
> 2. Caller Presses 1 for Sales 
> 3.  Asterisk Rings Sales Line 
> 4.  Sales Person answers 
> 5.  Asterisk Sales:  There is a call for Sales, Press 1 to accept the call,
> 2 to send to voicemail, 
> 6.  If user accepts the call the call is then transferred to the user, if
> the user selects 2 the caller is then sent to voice mail. 
>   
> 7.  I would also like a press 3 to hear caller ID, but the above steps need
> to come first. 
>   
> Is this possible?  
>   
> Are there examples out there? 
>   
> Thanks! 
>   
> Randy 
> _______________________________________________
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> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
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>

On Mon, 2005-01-31 at 17:35 -0600, asterisk-users-
request@lists.digium.com wrote:
> <techlists@paperlesspractice.com> wrote:
> >  
> >  
> > Hello, 
> >   
> > Here is what I would like to do: 
> >   
> > 1. Call Comes in. 
> > 2. Caller Presses 1 for Sales 
> > 3.  Asterisk Rings Sales Line 
> > 4.  Sales Person answers 
> > 5.  Asterisk Sales:  There is a call for Sales, Press 1 to accept
> the call,
> > 2 to send to voicemail, 
> > 6.  If user accepts the call the call is then transferred to the
> user, if
> > the user selects 2 the caller is then sent to voice mail. 
> >   
> > 7.  I would also like a press 3 to hear caller ID, but the above
> steps need
> > to come first. 
> >   
> > Is this possible?  
> >   
> > Are there examples out there? 
> >   
> > Thanks! 
> >   
> > Randy 

Try the bugs database; a patch has been submitted to provide this
functionality (and some more). See:

http://bugs.digium.com/bug_view_page.php?bug_id=0000752

Good luck!

murf