G'Day All, How do I fix this: I receive a call at the extension. Press the hold button. Music on hold starts. When I place the handset back on the cradle, the call gets hung up/disconnected. The Phone is A GrandStream Budge Tone 100. Thanks
hi,> I receive a call at the extension. Press the hold button. Music on hold > starts. When I place the handset back on the cradle, the call gets hung > up/disconnected. The Phone is A GrandStream Budge Tone 100.this seems a phone problem. 2 solutions: * don't put the handset back on the cradle * get another type of phone Matteo.
On Friday 17 December 2004 20:24, Ferguson, Michael wrote:> G'Day All, > > How do I fix this: > > I receive a call at the extension. Press the hold button. Music on hold > starts. When I place the handset back on the cradle, the call gets hung > up/disconnected. The Phone is A GrandStream Budge Tone 100.1. What would you _expect_ to happen when you do this? 2. If this is a problem, then.... don't hang up the phone? 3. If you don't want this to happen, how _would_ you hang up if that was what you did want to happen? Antony. -- I don't know, maybe if we all waited then cosmic rays would write all our software for us. Of course it might take a while. - Ron Minnich, Los Alamos National Laboratory Please reply to the list; please don't CC me.
OK. I guess I was not clear. Sorry. The phone rings. The person picks up the handset and speaks to the caller. He then puts the call on hold by pressing the "HOLD" button on the GS 100 phone. The caller hears music on hold. The hand set is placed back on the cradle (as is done on a regular phone with a hold button) The call is disconnected. Is this normal on a IP phone? I think not. Does this mean that the GS100 does not really place the call on hold? Thanks for your feedback. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Antony Stone Sent: Friday, December 17, 2004 3:30 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Call on hold disconnects... On Friday 17 December 2004 20:24, Ferguson, Michael wrote:> G'Day All, > > How do I fix this: > > I receive a call at the extension. Press the hold button. Music on > hold starts. When I place the handset back on the cradle, the call > gets hung up/disconnected. The Phone is A GrandStream Budge Tone 100.1. What would you _expect_ to happen when you do this? 2. If this is a problem, then.... don't hang up the phone? 3. If you don't want this to happen, how _would_ you hang up if that was what you did want to happen? Antony. -- I don't know, maybe if we all waited then cosmic rays would write all our software for us. Of course it might take a while. - Ron Minnich, Los Alamos National Laboratory Please reply to the list; please don't CC me. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
asterisk-users-bounces@lists.digium.com wrote:> The caller hears music on hold. > The hand set is placed back on the cradle (as is done on a > regular phone with a hold button) The call is disconnected. > > Is this normal on a IP phone? I think not. > Does this mean that the GS100 does not really place the call on hold?http://www.voip-info.org/tiki-print.php?page=Budgetone "This is normal behavior for the phone under all firmware versions; if you hang up after pressing the "Hold" button, the call will be disconnected. (This issue has been brought to Grandstream's attention, but it is unknown if it will be changed.)" -- Nabeel Jafferali tel: 647.722.8457 x201 718.606.4190 x201 fwd: 46990 x201 email/msn: nabeel<at>jafferali.net
Nabeel, Thanks. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Nabeel Jafferali Sent: Friday, December 17, 2004 3:47 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] Call on hold disconnects... asterisk-users-bounces@lists.digium.com wrote:> The caller hears music on hold. > The hand set is placed back on the cradle (as is done on a regular > phone with a hold button) The call is disconnected. > > Is this normal on a IP phone? I think not. > Does this mean that the GS100 does not really place the call on hold?http://www.voip-info.org/tiki-print.php?page=Budgetone "This is normal behavior for the phone under all firmware versions; if you hang up after pressing the "Hold" button, the call will be disconnected. (This issue has been brought to Grandstream's attention, but it is unknown if it will be changed.)" -- Nabeel Jafferali tel: 647.722.8457 x201 718.606.4190 x201 fwd: 46990 x201 email/msn: nabeel<at>jafferali.net _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
So, the GS is out. Any recommendations for a Polycom dealer? Thanks -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Ferguson, Michael Sent: Friday, December 17, 2004 3:52 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] Call on hold disconnects... Nabeel, Thanks. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Nabeel Jafferali Sent: Friday, December 17, 2004 3:47 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] Call on hold disconnects... asterisk-users-bounces@lists.digium.com wrote:> The caller hears music on hold. > The hand set is placed back on the cradle (as is done on a regular > phone with a hold button) The call is disconnected. > > Is this normal on a IP phone? I think not. > Does this mean that the GS100 does not really place the call on hold?http://www.voip-info.org/tiki-print.php?page=Budgetone "This is normal behavior for the phone under all firmware versions; if you hang up after pressing the "Hold" button, the call will be disconnected. (This issue has been brought to Grandstream's attention, but it is unknown if it will be changed.)" -- Nabeel Jafferali tel: 647.722.8457 x201 718.606.4190 x201 fwd: 46990 x201 email/msn: nabeel<at>jafferali.net _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Antony, Thanks. It seems that the GS will not keep the call on hold. In the real world though, when you place a call on hold, it is held until further action. The caller will hear messages, music, anything while you are gone to look for a file, etc. Technically, if you place the call on hold and put the handset back on the cradle, you DID NOT HANG UP to end the call. If you want to hang up the call you will first have to take the call off hold... No. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Antony Stone Sent: Friday, December 17, 2004 3:54 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Call on hold disconnects... On Friday 17 December 2004 20:43, Ferguson, Michael wrote:> OK. I guess I was not clear. Sorry. > > The phone rings. > The person picks up the handset and speaks to the caller. > He then puts the call on hold by pressing the "HOLD" button on the GS > 100 phone. The caller hears music on hold.So far, so good.> The hand set is placed back on the cradle (as is done on a regular > phone with a hold button)I'm not sure I agree with this. Some phones may allow you to hang up and not disconnect the call, but I don't think it's universal. Some phones interpret this to mean "oh, you want to hang up? Okay - I'll hang up the call then."> The call is disconnected.Well, yes, because you hung up. What happens if you do something else, like dial another extension, or press the hold button again (perhaps to retreive the original caller)? I repeat one of my original questions - if this is not what you expected to happen when you hang up the phone, how would you expect to hang up the call when you wanted to? Antony. -- This email is intended for the use of the individual addressee(s) named above and may contain information that is confidential, privileged or unsuitable for overly sensitive persons with low self-esteem, no sense of humour, or irrational religious beliefs. If you have received this email in error, you are required to shred it immediately, add some nutmeg, three egg whites and a dessertspoonful of caster sugar. ? Whisk until soft peaks form, then place in a warm oven for 40 minutes. ? Remove promptly and let stand for 2 hours before adding some decorative kiwi fruit and cream. ? Then notify me immediately by return email and eat the original message. Please reply to the list; please don't CC me. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
That's both true and false. We have a legacy PBX here. Panasonic make. Analog extensions connected to it (a.k.a "stupid" extensions) behace exactly like the grandstream - you can put a call on hold, but if you put the handset back on the cradle it's bye bye Mary. Digital extensions (a.k.a "smart" extensions) can hold a call indefinitely. They can do other neat stuff too...> -----Original Message----- > From: Ferguson, Michael [mailto:ferguson@BRVMLAW.COM] > Sent: Friday, December 17, 2004 11:11 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: RE: [Asterisk-Users] Call on hold disconnects... > > Antony, > Thanks. It seems that the GS will not keep the call on hold. > In the real world though, when you place a call on hold, it is held until > further action. > The caller will hear messages, music, anything while you are gone to look > for a file, etc. > > Technically, if you place the call on hold and put the handset back on the > cradle, you DID NOT HANG UP to end the call. > If you want to hang up the call you will first have to take the call off > hold... No. > > -----Original Message----- > From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users- > bounces@lists.digium.com] On Behalf Of Antony Stone > Sent: Friday, December 17, 2004 3:54 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [Asterisk-Users] Call on hold disconnects... > > > On Friday 17 December 2004 20:43, Ferguson, Michael wrote: > > > OK. I guess I was not clear. Sorry. > > > > The phone rings. > > The person picks up the handset and speaks to the caller. > > He then puts the call on hold by pressing the "HOLD" button on the GS > > 100 phone. The caller hears music on hold. > > So far, so good. > > > The hand set is placed back on the cradle (as is done on a regular > > phone with a hold button) > > I'm not sure I agree with this. Some phones may allow you to hang up and > not > disconnect the call, but I don't think it's universal. Some phones > interpret this to mean "oh, you want to hang up? Okay - I'll hang up the > call > then." > > > The call is disconnected. > > Well, yes, because you hung up. > > What happens if you do something else, like dial another extension, or > press > the hold button again (perhaps to retreive the original caller)? > > I repeat one of my original questions - if this is not what you expected > to > happen when you hang up the phone, how would you expect to hang up the > call > when you wanted to? > > Antony. > > -- > This email is intended for the use of the individual addressee(s) named > above > and may contain information that is confidential, privileged or unsuitable > for overly sensitive persons with low self-esteem, no sense of humour, or > irrational religious beliefs. > > If you have received this email in error, you are required to shred it > immediately, add some nutmeg, three egg whites and a dessertspoonful of > caster sugar. ? Whisk until soft peaks form, then place in a warm oven for > 40 > minutes. ? Remove promptly and let stand for 2 hours before adding some > decorative kiwi fruit and cream. ? Then notify me immediately by return > email > and eat the original message. > > Please reply to the > list; > please don't CC > me. _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. > MailScanner thanks transtec Computers for their support.
Also, you can always park the call instead of holding it.> -----Original Message----- > From: Ferguson, Michael [mailto:ferguson@BRVMLAW.COM] > Sent: Friday, December 17, 2004 11:11 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: RE: [Asterisk-Users] Call on hold disconnects... > > Antony, > Thanks. It seems that the GS will not keep the call on hold. > In the real world though, when you place a call on hold, it is held until > further action. > The caller will hear messages, music, anything while you are gone to look > for a file, etc. > > Technically, if you place the call on hold and put the handset back on the > cradle, you DID NOT HANG UP to end the call. > If you want to hang up the call you will first have to take the call off > hold... No. > > -----Original Message----- > From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users- > bounces@lists.digium.com] On Behalf Of Antony Stone > Sent: Friday, December 17, 2004 3:54 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [Asterisk-Users] Call on hold disconnects... > > > On Friday 17 December 2004 20:43, Ferguson, Michael wrote: > > > OK. I guess I was not clear. Sorry. > > > > The phone rings. > > The person picks up the handset and speaks to the caller. > > He then puts the call on hold by pressing the "HOLD" button on the GS > > 100 phone. The caller hears music on hold. > > So far, so good. > > > The hand set is placed back on the cradle (as is done on a regular > > phone with a hold button) > > I'm not sure I agree with this. Some phones may allow you to hang up and > not > disconnect the call, but I don't think it's universal. Some phones > interpret this to mean "oh, you want to hang up? Okay - I'll hang up the > call > then." > > > The call is disconnected. > > Well, yes, because you hung up. > > What happens if you do something else, like dial another extension, or > press > the hold button again (perhaps to retreive the original caller)? > > I repeat one of my original questions - if this is not what you expected > to > happen when you hang up the phone, how would you expect to hang up the > call > when you wanted to? > > Antony. > > -- > This email is intended for the use of the individual addressee(s) named > above > and may contain information that is confidential, privileged or unsuitable > for overly sensitive persons with low self-esteem, no sense of humour, or > irrational religious beliefs. > > If you have received this email in error, you are required to shred it > immediately, add some nutmeg, three egg whites and a dessertspoonful of > caster sugar. ? Whisk until soft peaks form, then place in a warm oven for > 40 > minutes. ? Remove promptly and let stand for 2 hours before adding some > decorative kiwi fruit and cream. ? Then notify me immediately by return > email > and eat the original message. > > Please reply to the > list; > please don't CC > me. _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. > MailScanner thanks transtec Computers for their support.
thanks -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Shoval Tomer Sent: Friday, December 17, 2004 4:43 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] Call on hold disconnects... Also, you can always park the call instead of holding it.> -----Original Message----- > From: Ferguson, Michael [mailto:ferguson@BRVMLAW.COM] > Sent: Friday, December 17, 2004 11:11 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: RE: [Asterisk-Users] Call on hold disconnects... > > Antony, > Thanks. It seems that the GS will not keep the call on hold. In the > real world though, when you place a call on hold, it is held until > further action. The caller will hear messages, music, anything while > you are gone to look for a file, etc. > > Technically, if you place the call on hold and put the handset back on > the cradle, you DID NOT HANG UP to end the call. If you want to hang > up the call you will first have to take the call off hold... No. > > -----Original Message----- > From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users- > bounces@lists.digium.com] On Behalf Of Antony Stone > Sent: Friday, December 17, 2004 3:54 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [Asterisk-Users] Call on hold disconnects... > > > On Friday 17 December 2004 20:43, Ferguson, Michael wrote: > > > OK. I guess I was not clear. Sorry. > > > > The phone rings. > > The person picks up the handset and speaks to the caller. He then > > puts the call on hold by pressing the "HOLD" button on the GS 100 > > phone. The caller hears music on hold. > > So far, so good. > > > The hand set is placed back on the cradle (as is done on a regular > > phone with a hold button) > > I'm not sure I agree with this. Some phones may allow you to hang up and > not > disconnect the call, but I don't think it's universal. Some phones > interpret this to mean "oh, you want to hang up? Okay - I'll hang up > the call then." > > > The call is disconnected. > > Well, yes, because you hung up. > > What happens if you do something else, like dial another extension, or > press the hold button again (perhaps to retreive the original caller)? > > I repeat one of my original questions - if this is not what you > expected to happen when you hang up the phone, how would you expect to > hang up the call > when you wanted to? > > Antony. > > -- > This email is intended for the use of the individual addressee(s) > named above and may contain information that is confidential, > privileged or unsuitable for overly sensitive persons with low > self-esteem, no sense of humour, or irrational religious beliefs. > > If you have received this email in error, you are required to shred it > immediately, add some nutmeg, three egg whites and a dessertspoonful > of caster sugar. ? Whisk until soft peaks form, then place in a warm > oven for 40 minutes. ? Remove promptly and let stand for 2 hours > before adding some decorative kiwi fruit and cream. ? Then notify me > immediately by return email > and eat the original message. > > Please reply to > the list; > please > don't CC me. _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. > MailScanner thanks transtec Computers for their support._______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
I am pressing the HOLD button on the GS phone -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Christopher Dobbs Sent: Friday, December 17, 2004 5:03 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Call on hold disconnects... Are you having the phone place the person on hold, or are you having * place them on hold? I dial #700 and it puts them on hold and they stay there, it also reads off to me the number I dial to get them off hold. REF: /etc/asterisk/features.conf -- Christopher Dobbs Shoval Tomer wrote: That's both true and false. We have a legacy PBX here. Panasonic make. Analog extensions connected to it (a.k.a "stupid" extensions) behace exactly like the grandstream - you can put a call on hold, but if you put the handset back on the cradle it's bye bye Mary. Digital extensions (a.k.a "smart" extensions) can hold a call indefinitely. They can do other neat stuff too... -----Original Message----- From: Ferguson, Michael [mailto:ferguson@BRVMLAW.COM] Sent: Friday, December 17, 2004 11:11 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] Call on hold disconnects... Antony, Thanks. It seems that the GS will not keep the call on hold. In the real world though, when you place a call on hold, it is held until further action. The caller will hear messages, music, anything while you are gone to look for a file, etc. Technically, if you place the call on hold and put the handset back on the cradle, you DID NOT HANG UP to end the call. If you want to hang up the call you will first have to take the call off hold... No. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users- bounces@lists.digium.com] On Behalf Of Antony Stone Sent: Friday, December 17, 2004 3:54 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Call on hold disconnects... On Friday 17 December 2004 20:43, Ferguson, Michael wrote: OK. I guess I was not clear. Sorry. The phone rings. The person picks up the handset and speaks to the caller. He then puts the call on hold by pressing the "HOLD" button on the GS 100 phone. The caller hears music on hold. So far, so good. The hand set is placed back on the cradle (as is done on a regular phone with a hold button) I'm not sure I agree with this. Some phones may allow you to hang up and not disconnect the call, but I don't think it's universal. Some phones interpret this to mean "oh, you want to hang up? Okay - I'll hang up the call then." The call is disconnected. Well, yes, because you hung up. What happens if you do something else, like dial another extension, or press the hold button again (perhaps to retreive the original caller)? I repeat one of my original questions - if this is not what you expected to happen when you hang up the phone, how would you expect to hang up the call when you wanted to? Antony. -- This email is intended for the use of the individual addressee(s) named above and may contain information that is confidential, privileged or unsuitable for overly sensitive persons with low self-esteem, no sense of humour, or irrational religious beliefs. If you have received this email in error, you are required to shred it immediately, add some nutmeg, three egg whites and a dessertspoonful of caster sugar. Whisk until soft peaks form, then place in a warm oven for 40 minutes. Remove promptly and let stand for 2 hours before adding some decorative kiwi fruit and cream. Then notify me immediately by return email and eat the original message. Please reply to the list; please don't CC me. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. MailScanner thanks transtec Computers for their support. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20041217/03ec5002/attachment.htm
Hang up by taking the call off hold and then hanging up. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Wilson Pickett Sent: Saturday, December 18, 2004 3:08 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Call on hold disconnects... I just tried the BT100 hold button the way you described, and that's the behavior. As someone else noted, how would you ever hang up otherwise? The behavior you want will be accomplished using parking. However, if no one retrieves the parked call, it will ring back your phone after a configurable delay. (see features.conf) _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Dialing #700 is, in fact, parking the call. That mainly used when you want to transfer the call to yourself, at another extension. Say you pickup the call In your office, and want to continue it in the server room. You can transfer it there, run over, pick up, then run back and hang up and go back to the server room and continue the phone call (if you not out of breath -:-)) If you use parking, you dial #700 and hangup. Go to the server room, pickup and dial the extension number you got from the park app and resume talking. _____ From: Christopher Dobbs [mailto:crdobbs@eracew.net] Sent: Saturday, December 18, 2004 12:03 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Call on hold disconnects... Are you having the phone place the person on hold, or are you having * place them on hold? I dial #700 and it puts them on hold and they stay there, it also reads off to me the number I dial to get them off hold. REF: /etc/asterisk/features.conf -- Christopher Dobbs Shoval Tomer wrote: That's both true and false. We have a legacy PBX here. Panasonic make. Analog extensions connected to it (a.k.a "stupid" extensions) behace exactly like the grandstream - you can put a call on hold, but if you put the handset back on the cradle it's bye bye Mary. Digital extensions (a.k.a "smart" extensions) can hold a call indefinitely. They can do other neat stuff too... -----Original Message----- From: Ferguson, Michael [mailto:ferguson@BRVMLAW.COM] Sent: Friday, December 17, 2004 11:11 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] Call on hold disconnects... Antony, Thanks. It seems that the GS will not keep the call on hold. In the real world though, when you place a call on hold, it is held until further action. The caller will hear messages, music, anything while you are gone to look for a file, etc. Technically, if you place the call on hold and put the handset back on the cradle, you DID NOT HANG UP to end the call. If you want to hang up the call you will first have to take the call off hold... No. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users- bounces@lists.digium.com] On Behalf Of Antony Stone Sent: Friday, December 17, 2004 3:54 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Call on hold disconnects... On Friday 17 December 2004 20:43, Ferguson, Michael wrote: OK. I guess I was not clear. Sorry. The phone rings. The person picks up the handset and speaks to the caller. He then puts the call on hold by pressing the "HOLD" button on the GS 100 phone. The caller hears music on hold. So far, so good. The hand set is placed back on the cradle (as is done on a regular phone with a hold button) I'm not sure I agree with this. Some phones may allow you to hang up and not disconnect the call, but I don't think it's universal. Some phones interpret this to mean "oh, you want to hang up? Okay - I'll hang up the call then." The call is disconnected. Well, yes, because you hung up. What happens if you do something else, like dial another extension, or press the hold button again (perhaps to retreive the original caller)? I repeat one of my original questions - if this is not what you expected to happen when you hang up the phone, how would you expect to hang up the call when you wanted to? Antony. -- This email is intended for the use of the individual addressee(s) named above and may contain information that is confidential, privileged or unsuitable for overly sensitive persons with low self-esteem, no sense of humour, or irrational religious beliefs. If you have received this email in error, you are required to shred it immediately, add some nutmeg, three egg whites and a dessertspoonful of caster sugar. Whisk until soft peaks form, then place in a warm oven for 40 minutes. Remove promptly and let stand for 2 hours before adding some decorative kiwi fruit and cream. Then notify me immediately by return email and eat the original message. Please reply to the list; please don't CC me. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. 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Shoval, Thanks much. I will give it a try. 'preciate it. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Shoval Tomer Sent: Saturday, December 18, 2004 9:46 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] Call on hold disconnects... Dialing #700 is, in fact, parking the call. That mainly used when you want to transfer the call to yourself, at another extension. Say you pickup the call In your office, and want to continue it in the server room. You can transfer it there, run over, pick up, then run back and hang up and go back to the server room and continue the phone call (if you not out of breath -:-)) If you use parking, you dial #700 and hangup. Go to the server room, pickup and dial the extension number you got from the park app and resume talking. ________________________________ From: Christopher Dobbs [mailto:crdobbs@eracew.net] Sent: Saturday, December 18, 2004 12:03 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Call on hold disconnects... Are you having the phone place the person on hold, or are you having * place them on hold? I dial #700 and it puts them on hold and they stay there, it also reads off to me the number I dial to get them off hold. REF: /etc/asterisk/features.conf -- Christopher Dobbs Shoval Tomer wrote: That's both true and false. We have a legacy PBX here. Panasonic make. Analog extensions connected to it (a.k.a "stupid" extensions) behace exactly like the grandstream - you can put a call on hold, but if you put the handset back on the cradle it's bye bye Mary. Digital extensions (a.k.a "smart" extensions) can hold a call indefinitely. They can do other neat stuff too... -----Original Message----- From: Ferguson, Michael [mailto:ferguson@BRVMLAW.COM] Sent: Friday, December 17, 2004 11:11 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] Call on hold disconnects... Antony, Thanks. It seems that the GS will not keep the call on hold. In the real world though, when you place a call on hold, it is held until further action. The caller will hear messages, music, anything while you are gone to look for a file, etc. Technically, if you place the call on hold and put the handset back on the cradle, you DID NOT HANG UP to end the call. If you want to hang up the call you will first have to take the call off hold... No. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users- bounces@lists.digium.com] On Behalf Of Antony Stone Sent: Friday, December 17, 2004 3:54 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Call on hold disconnects... On Friday 17 December 2004 20:43, Ferguson, Michael wrote: OK. I guess I was not clear. Sorry. The phone rings. The person picks up the handset and speaks to the caller. He then puts the call on hold by pressing the "HOLD" button on the GS 100 phone. The caller hears music on hold. So far, so good. The hand set is placed back on the cradle (as is done on a regular phone with a hold button) I'm not sure I agree with this. Some phones may allow you to hang up and not disconnect the call, but I don't think it's universal. Some phones interpret this to mean "oh, you want to hang up? Okay - I'll hang up the call then." The call is disconnected. Well, yes, because you hung up. What happens if you do something else, like dial another extension, or press the hold button again (perhaps to retreive the original caller)? I repeat one of my original questions - if this is not what you expected to happen when you hang up the phone, how would you expect to hang up the call when you wanted to? Antony. -- This email is intended for the use of the individual addressee(s) named above and may contain information that is confidential, privileged or unsuitable for overly sensitive persons with low self-esteem, no sense of humour, or irrational religious beliefs. If you have received this email in error, you are required to shred it immediately, add some nutmeg, three egg whites and a dessertspoonful of caster sugar. Whisk until soft peaks form, then place in a warm oven for 40 minutes. Remove promptly and let stand for 2 hours before adding some decorative kiwi fruit and cream. Then notify me immediately by return email and eat the original message. Please reply to the list; please don't CC me. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. MailScanner thanks transtec Computers for their support. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- This message has been scanned for viruses and dangerous content by MailScanner <http://www.mailscanner.info/> , and is believed to be clean. MailScanner thanks transtec Computers <http://www.transtec.co.uk/> for their support. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20041218/089ddad5/attachment.htm