asterisk users - Dec 2004 - E100P / Brazilian Telco Problem. (Urgent)

Hello list , ( sorry about the URGENT topic )

This is the second time that i configure a * box using
a E100P card. The only difference at this time is
that i?m using another Telco and the box have more
one card ( Wildcard - 2 FXS + 2 FXO ).
Well , everything looks fine i don?t have any kind of
alarms on my zttool , the board gives me a green
signal. BUT the span is Down :(

---------- My ztcfg -vvvvv ---------------

[root@voip root]# ztcfg -vvvvvv

Zaptel Configuration
=====================
SPAN 1: CCS/HDB3 Build-out: 0 db (CSU)/0-133 feet (DSX-1)

Channel map:

Channel 01: Individual Clear channel (Default) (Slaves: 01)
Channel 02: Individual Clear channel (Default) (Slaves: 02)
Channel 03: Individual Clear channel (Default) (Slaves: 03)
Channel 04: Individual Clear channel (Default) (Slaves: 04)
Channel 05: Individual Clear channel (Default) (Slaves: 05)
Channel 06: Individual Clear channel (Default) (Slaves: 06)
Channel 07: Individual Clear channel (Default) (Slaves: 07)
Channel 08: Individual Clear channel (Default) (Slaves: 08)
Channel 09: Individual Clear channel (Default) (Slaves: 09)
Channel 10: Individual Clear channel (Default) (Slaves: 10)
Channel 11: Individual Clear channel (Default) (Slaves: 11)
Channel 12: Individual Clear channel (Default) (Slaves: 12)
Channel 13: Individual Clear channel (Default) (Slaves: 13)
Channel 14: Individual Clear channel (Default) (Slaves: 14)
Channel 15: Individual Clear channel (Default) (Slaves: 15)
Channel 16: D-channel (Default) (Slaves: 16)
Channel 17: Individual Clear channel (Default) (Slaves: 17)
Channel 18: Individual Clear channel (Default) (Slaves: 18)
Channel 19: Individual Clear channel (Default) (Slaves: 19)
Channel 20: Individual Clear channel (Default) (Slaves: 20)
Channel 21: Individual Clear channel (Default) (Slaves: 21)
Channel 22: Individual Clear channel (Default) (Slaves: 22)
Channel 23: Individual Clear channel (Default) (Slaves: 23)
Channel 24: Individual Clear channel (Default) (Slaves: 24)
Channel 25: Individual Clear channel (Default) (Slaves: 25)
Channel 26: Individual Clear channel (Default) (Slaves: 26)
Channel 27: Individual Clear channel (Default) (Slaves: 27)
Channel 28: Individual Clear channel (Default) (Slaves: 28)
Channel 29: Individual Clear channel (Default) (Slaves: 29)
Channel 30: Individual Clear channel (Default) (Slaves: 30)
Channel 31: Individual Clear channel (Default) (Slaves: 31)
Channel 32: FXO Kewlstart (Default) (Slaves: 32)
Channel 33: FXO Kewlstart (Default) (Slaves: 33)
Channel 34: FXS Kewlstart (Default) (Slaves: 34)
Channel 35: FXS Kewlstart (Default) (Slaves: 35)
35 channels configured.

----- /------------
[root@voip root]# cat /proc/zaptel/1
Span 1: WCT1/0 "Digium Wildcard E100P E1/PRA Card 0" HDB3/CCS
ClockSource

           1 WCT1/0/1 Clear
           2 WCT1/0/2 Clear
           3 WCT1/0/3 Clear
           4 WCT1/0/4 Clear
           5 WCT1/0/5 Clear
           6 WCT1/0/6 Clear
           7 WCT1/0/7 Clear
           8 WCT1/0/8 Clear
           9 WCT1/0/9 Clear
          10 WCT1/0/10 Clear
          11 WCT1/0/11 Clear
          12 WCT1/0/12 Clear
          13 WCT1/0/13 Clear
          14 WCT1/0/14 Clear
          15 WCT1/0/15 Clear
          16 WCT1/0/16 HDLCFCS
          17 WCT1/0/17 Clear
          18 WCT1/0/18 Clear
          19 WCT1/0/19 Clear
          20 WCT1/0/20 Clear
          21 WCT1/0/21 Clear
          22 WCT1/0/22 Clear
          23 WCT1/0/23 Clear
          24 WCT1/0/24 Clear
          25 WCT1/0/25 Clear
          26 WCT1/0/26 Clear
          27 WCT1/0/27 Clear
          28 WCT1/0/28 Clear
          29 WCT1/0/29 Clear
          30 WCT1/0/30 Clear
          31 WCT1/0/31 Clear

-------- My zaptel.conf ---------
# E100P
span=1,1,0,ccs,hdb3
bchan=1-15
dchan=16
bchan=17-31
defaultzone=br
loadzone=br
# Wildcard
fxoks=32-33
fxsks=34-35

--------- Zapata.conf ( only about E100P ) ------

group=3
switchtype=euroisdn
signalling=pri_cpe
context=incoming
channel => 1-15
channel => 17-31
----------------------------------
* Asterisk CLI *

voip*CLI> pri show span 1
Primary D-channel: 16
Status: Provisioned, Down, Active
Switchtype: EuroISDN
Type: CPE
Window Length: 0/7
Sentrej: 0
SolicitFbit: 0
Retrans: 0
Busy: 0
Overlap Dial: 0
T200 Timer: 1000
T203 Timer: 10000
T305 Timer: 30000
T308 Timer: 4000
T313 Timer: 4000
N200 Counter: 3

Any ideas why i?m getting *DOWN* status ????

Best Regards ,

-Jefferson Carvalho

P.s.: I?ve checked cable is it?s ok.

> This is the second time that i configure a * box using
> a E100P card. The only difference at this time is
> that i?m using another Telco and the box have more
> one card ( Wildcard - 2 FXS + 2 FXO ).
> Well , everything looks fine i don?t have any kind of
> alarms on my zttool , the board gives me a green
> signal. BUT the span is Down :(
<snip>
> voip*CLI> pri show span 1
> Primary D-channel: 16
> Status: Provisioned, Down, Active
The "Down" indicates the d-channel is not active. Likely because
your service provider has it turned down due to alarms on their
end, etc. Might also verify with your provider that channel 16
is in fact the d-channel.

Rich