asterisk users - Nov 2004 - How to generate "ringing tone" to a calling party.

Who to generate "ring tone" to a calling party when the call is passed
to an extension.

The asterisk answers correctly, plays welcome message and ring an
extension, but the caller does not here the rings.

-- 
#Joseph

> Who to generate "ring tone" to a calling party when the call is
passed
> to an extension.
> 
> The asterisk answers correctly, plays welcome message and ring an
> extension, but the caller does not here the rings.
Did you tell Asterisk to indicate ringing?

... JG
-- 
Joe Greco - sol.net Network Services - Milwaukee, WI - http://www.sol.net
"We call it the 'one bite at the apple' rule. Give me one chance
[and] then I
won't contact you again." - Direct Marketing Ass'n position on
e-mail spam(CNN)
With 24 million small businesses in the US alone, that's way too many
apples.

Joe Greco wrote:
>>Who to generate "ring tone" to a calling party when the call
is passed
>>to an extension.
>>
>>The asterisk answers correctly, plays welcome message and ring an
>>extension, but the caller does not here the rings.
> 
> 
> Did you tell Asterisk to indicate ringing?
Asterisk will ALWAYS indicate ringing if it can.

The "r" option to Dial, Playtones, and Ringing are all
hacks/workarounds
for when Asterisk cannot indicate ringing to the calling party.  You 
should diagnose and fix the real problem, rather than try hiding the issue.

On Wed, 2004-11-17 at 15:23 -0600, Joe Greco wrote:
> > How to generate "ring tone" to a calling party when the call
is passed
> > to an extension.
> > 
> > The asterisk answers correctly, plays welcome message and ring an
> > extension, but the caller does not here the rings.
> 
> Did you tell Asterisk to indicate ringing?
How do you do it?
I would imagine it will be somewhere in extension.conf

-- 
#Joseph

>On Thu, 2004-11-18 at 12:05, Chad Scott wrote:
>> On Nov 17, 2004, at 1:30 PM, Eric Wieling wrote:
>> 
>> > Joe Greco wrote:
>> >>> Who to generate "ring tone" to a calling party
when the call is
>> >>> passed
>> >>> to an extension.
>> >>>
>> >>> The asterisk answers correctly, plays welcome message and
ring an
>> >>> extension, but the caller does not here the rings.
>> >> Did you tell Asterisk to indicate ringing?
>> >
>> > Asterisk will ALWAYS indicate ringing if it can.
>> >
>> > The "r" option to Dial, Playtones, and Ringing are all 
>> > hacks/workarounds for when Asterisk cannot indicate ringing to the
>> > calling party. You should diagnose and fix the real problem,
rather
>> > than try hiding the issue.
>> > 
>> I thought Asterisk would indicate ringing on the PRI if it hadn't 
>> answered it yet. If you answer the PRI and then Dial() don't you
get
>> silence?
>> 
>> Since he says he's played a welcome message, I'd think the line
has
>> been answered and therefore he has to indicate ringing to the dialing 
>> party with ",r".
>> 
>> I might be wrong, though.
>> 
>
>You *can* play a welcome message without >answering the line, however,
>this doesn't always work. eg, I tried this >config on my PRI in
Australia
>(Telstra) and:
>
>a) Calling from a standard analog line I got my >welcome message as
>expected
>b) Calling from a mobile (Optus), I heard >silence until the call was
>answered.
>From the point of view of Telcos, situation "a" is not "as
expected". If
this occurs you could transmit a message without paying for the call. Of
course it will be one-way but it will be useful. Imagine, you should set a
short message (for about 1 minute) informing everything you want!

Daniel
>If this worked properly (ie, to all phones) then >it would be very
useful,
>however, since it doesn't always work, then I >can't use it in my
situation.
>
>If anyone has comments/suggestions on how to >make it work, then I would
>appreciate that.
>
>Regards,
>Adam
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> Actually, this is required to work for telco's (I would think this is
> the same in most countries). Consider premium rate phone services (in
> Australia, 1-900 xxx xxx) where you are charged $x per 'time unit'.
eg,
> $5/minute etc... The service operator is required to tell you how much
> the call will cost, and allow you to dis-connect and avoid all charges.
> Of course, the way this is done is to play the message before answering
> the call. Once you answer the call, the telco begins charging, and you
> begin providing the 'service'.
>
> As I said, I would be interested in being able to deploy this properly,
> as it means that people calling from long distance/mobiles don't have
to
> pay while they are waiting for a real person to answer. I imagine this
> would also have a rather positive effect for people who have inbound
> 1300/1800 numbers (where you are charged for the incoming call, I assume
> from the time you answer the call).
>
> PS, also, premium rate numbers (1900) you are not permitted to have the
> caller on hold while you are charging them etc, so again, I assume you
> would need to not answer the call until they are actually connected to
> the operator...
>
> This may work differently in other countries, I may be totally wrong,
> etc...
Speaking for the US, and conventional telephone systems, audio from the
called end to the calling end is cut through before answer supervision
is returned.  This means that the called switch generates the audible
ringback which is carried through to the caller.  Audio from the caller
toward the called party is muted, and there is typically a timeout of
two minutes or so on ringing.  (We just tested this today as part of a
battery of acceptance tests on some gear.)

This allows the called switch to not only generate audible ringing but
also an intercept recording, "The number you are calling has been changed,
the new number is...", "All circuits are busy now...", etc.

I don't think the 900 pay-per-call services use this model, but instead
have a built-in "grace period" in the billing mechanism after answer.

--
Jay Hennigan - CCIE #7880 - Network Administration - jay@west.net
WestNet:  Connecting you to the planet.  805 884-6323      WB6RDV
NetLojix Communications, Inc.  -  http://www.netlojix.com/

Joseph wrote:
> Who to generate "ring tone" to a calling party when the call is
passed
> to an extension.
> 
> The asterisk answers correctly, plays welcome message and ring an
> extension, but the caller does not here the rings.
I'm willing to be you didn't set up Music On Hold correctly but are 
using the "m" option in the Dial command.

Gilad



-- 
Gilad Ben-Yossef <gilad@codefidence.com>
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