Sorry about that ... Anyone know how to use this feature. 'leavewhenempty = yes' I got it to leave the queue if no one is logged in, but I expected it to go to priority n+101 I need it to work like this. exten => s,1,Answer exten => s,2,SetMusicOnHold(random) exten => s,3,DigitTimeout,5 exten => s,4,ResponseTimeout,15 ;SAI menu - * ultramaradmin, # for voicemail exten => s,5,Background(ultramarmainmenu) exten => s,6,Wait,3 exten => s,7,Playback(ultramarbeforequeue) exten => s,8,Queue(ultramar1|n) exten => s,9,DigitTimeout,5 exten => s,10,ResponseTimeout,20 ;SAI menu - 1 for voicemail1, 2 for voicemail2, 3 for voicemail3 exten => s,11,Background(ultramarvoicemail) exten => s,12,Wait,5 exten => s,13,Goto(ultramarsfo,s,8) exten => s,109,Dial(SIP/912012214463@69.60.xxx.xxx) exten => s,110,Hangup It just keeps going back into the queue. Any help would be appreciated. Thanks John Bittner Simlab.net