asterisk users - Nov 2004 - No Inbound CallerID Name Has me Stumped.

My Telco swears that I have Caller ID (Name and Number) being sent to me over
our PRI's (I have called them a half dozen times to confirm).  My gut
feeling is that they are lying to me, this is why.

First I decided to Look into my CDR records, they all look like this for
incomming calls from the PRI's

"","8602144389","8014379394","default","8602144389","Zap/47-1","SIP/8014379394-54ca","Hangup","","2004-11-10
23:35:35","2004-11-10 23:35:56","2004-11-10
23:36:00",25,4,"ANSWERED","DOCUMENTATION"

It appears that I am receiving the CID Number no CID Name however.

I have modified my dial plans with a Wait(2) just to make sure the CO has time
to send the CallerID before I answer.  No luck.

If I am missing something or if anybody has any suggestion on how to trouble
shoot this further I would greatly appreciate it.


Bellow, I have included my zaptel.conf and zapata.conf configuration files:)


zaptel.conf

span=1,1,0,esf,b8zs
span=2,2,0,esf,b8zs
span=3,3,0,esf,b8zs
span=4,4,0,esf,b8zs
bchan=1-23,25-47,49-71,73-95
dchan=24,48,72,96

loadzone = us

defaultzone=us


zapata.conf

switchtype=national
context=default
signalling=pri_cpe
group=1
channel => 1-23,25-47,49-71,73-95

Thanks

Chris

PS I am running CVS Head 08/15/04
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_____  
>From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Chris
Modesitt
>Sent: Thursday, November 11, 2004 12:49 AM
>To: asterisk-users@lists.digium.com
>Subject: [Asterisk-Users] No Inbound CallerID Name Has me Stumped.
> 
>My Telco swears that I have Caller ID (Name and Number) being sent to me
over our PRI's (I have called them a half dozen times to confirm).  My gut
feeling >is that they are lying to me, this is why.
> 
>First I decided to Look into my CDR records, they all look like this for
incomming calls from the PRI's
> 
>"","8602144389","8014379394","default","8602144389","Zap/47-1","SIP/8014379
394-54ca","Hangup","","2004-11-10
23:35:35","2004-11-10
23:35:56","2004->11-10
23:36:00",25,4,"ANSWERED","DOCUMENTATION"
> 
>It appears that I am receiving the CID Number no CID Name however.
> 
>I have modified my dial plans with a Wait(2) just to make sure the CO has
time to send the CallerID before I answer.  No luck.
 
Adding the wait will not do anything for that purpose as caller ID name and
number is sent on the PRI "D" channel.  Are you sure you have the
right
protocol set up in your config files?  National should send Caller ID name &
number, if that is what your carrier is using.  Try monitoring the D channel
to see if names are actually being sent.  I thought I saw in an earlier post
how to monitor the D channel, but I can't find it right now.
 
 
 
If I am missing something or if anybody has any suggestion on how to trouble
shoot this further I would greatly appreciate it.
 
 
Bellow, I have included my zaptel.conf and zapata.conf configuration files:)
 
 
zaptel.conf
 
span=1,1,0,esf,b8zs
span=2,2,0,esf,b8zs
span=3,3,0,esf,b8zs
span=4,4,0,esf,b8zs
bchan=1-23,25-47,49-71,73-95
dchan=24,48,72,96
 
loadzone = us
 
defaultzone=us
 
 
zapata.conf
 
switchtype=national
context=default
signalling=pri_cpe
group=1
channel => 1-23,25-47,49-71,73-95
Thanks
 
Chris
 
PS I am running CVS Head 08/15/04
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On Wed, Nov 10, 2004 at 11:48:58PM -0700, Chris Modesitt
wrote:
> My Telco swears that I have Caller ID (Name and Number) being sent to me
over our PRI's (I have called them a half dozen times to confirm).  My gut
feeling is that they are lying to me, this is why.
> 
> First I decided to Look into my CDR records, they all look like this for
incomming calls from the PRI's
> 
>
"","8602144389","8014379394","default","8602144389","Zap/47-1","SIP/8014379394-54ca","Hangup","","2004-11-10
23:35:35","2004-11-10 23:35:56","2004-11-10
23:36:00",25,4,"ANSWERED","DOCUMENTATION"
> 
> It appears that I am receiving the CID Number no CID Name however.
> 
> I have modified my dial plans with a Wait(2) just to make sure the CO has
time to send the CallerID before I answer.  No luck.
> 
> If I am missing something or if anybody has any suggestion on how to
trouble shoot this further I would greatly appreciate it.
Try checking out libpri-matt from CVS and see if you get CID name.  I've
been
working on CID name over facility message implemenation and it's possible
that
they are using facility IEs in the SETUP message of the call that has the CID
name info.  If it still doesn't work tell, give me a `pri debug span x`
(where
x is the span number that the call comes in on) and I might be able to help you.

Matthew Fredrickson

Thanks Matt, I will give that a shot tonight and will let you know:-)

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