asterisk users - Nov 2004 - Polycom IP 300 VoiceMail Retrieval

Hello,
	I have just picked up a pair of SoundPoint IP 300 phones for 
testing purposes, and they work great. Really good quality units for the 
price. I only have two complaints/issues with them;

1. The $40 additional cable for POE to work. That sucks.

2. I can't for the life of me figure out the "Single Keypress Voicemail
Access" that they are talking about in the manual;

According to the Polycom manual:

3.6 Advanced Server Features

3.6.1 Voicemail Integration
SoundPoint IP is compatible with voicemail servers. The subscribe contact 
and callback mode can be configured per user/registration on the phone. 
The phone can be configured with a SIP URL to be called automatically by 
the phone when the user elects to retrieve messages. Voicemail access can 
be configured to be via a single keypress if only one registration has 
voicemail set up. A message-waiting signal from a voicemail server will 
trigger the message-waiting indicator to flash.

Configuration file:
ipmid.cfg
For one-touch voicemail access, enable the one-touch
voicemail user preference. For more information, see 4.6.1.2 User 
Preferences <user_preferences/> on page 65.

Configuration file:
phone1.cfg
For one-touch voicemail access, choose to bypass instant messages to 
remove the step of selecting between instant messages and voicemail after 
pressing the Messages button (instant messages are still accessible from 
the Main Menu). On a per-registration basis, specify a subscribe contact 
for solicited NOTIFY applications, a callback mode (self callback or 
another contact), and the contact to call when the user accesses 
voicemail. For more information, see 4.6.3.5 Messaging <msg/> on page 124.

Now.. I've added the following in ipmid.cfg;

 <user_preferences up.headsetMode="0"
up.localClockEnabled="1"
                    up.oneTouchVoiceMail="1"
up.useDirectoryNames="0"
                    up.welcomeSoundEnabled="1"
                    up.welcomeSoundOnWarmBootEnabled="0" />

And have the following in phone100.cfg

 <msg msg.bypassInstantMessage="1">
   <mwi msg.mwi.1.callBack="8500"
msg.mwi.1.callBackMode="contact"
        msg.mwi.1.subscribe="100" msg.mwi.2.callBack=""
        msg.mwi.2.callBackMode="disabled"
msg.mwi.2.subscribe="" />
 </msg>

Any idea what I am missing?

-- 
    Vice President of N2Net, a New Age Consulting Service, Inc. Company
         http://www.n2net.net Where everything clicks into place!
                             KP-216-121-ST

On Fri, 5 Nov 2004, Greg Boehnlein wrote:
> Hello,
> 	I have just picked up a pair of SoundPoint IP 300 phones for 
> testing purposes, and they work great. Really good quality units for the 
> price. I only have two complaints/issues with them;
> 
> 1. The $40 additional cable for POE to work. That sucks.
> 
> 2. I can't for the life of me figure out the "Single Keypress
Voicemail
> Access" that they are talking about in the manual;
And true to form, a firmware upgrade fixes the problem:
>From the SIP 1.3.1 release notes, a list of bugs fixed...
7570 Voice Mail cannot be accessed with standard IP 300 user interface

And after the upgrade, it works like a champ.

/me laments the fact that the IP 300 doesn't have a VoiceMail button. How 
lame! :)

-- 
    Vice President of N2Net, a New Age Consulting Service, Inc. Company
         http://www.n2net.net Where everything clicks into place!
                             KP-216-121-ST