Kanuri, Seshu (Company IT)
2004-Nov-04 11:53 UTC
[Asterisk-Users] Grandstream BT100 - Does not recognize DTMF
One of my customers use Grandstream for ASTCC and it suddenly stopped recognizing DTMF for my ASTCC Application. When ASTCC asks to enter destination number, and when the the digits Are entered, the phone keys does not take any of them. They are dead. Any suggestions Seshu Kanuri -------------------------------------------------------- NOTICE: If received in error, please destroy and notify sender. Sender does not waive confidentiality or privilege, and use is prohibited.
Michael Giagnocavo
2004-Nov-04 12:08 UTC
[Asterisk-Users] Grandstream BT100 - Does not recognize DTMF
Maybe they switched to a codec that doesn't support inband DTMF and it isn't configured to use SIP INFO or likewise? -Michael -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Kanuri, Seshu (Company IT) Sent: Thursday, November 04, 2004 12:53 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] Grandstream BT100 - Does not recognize DTMF One of my customers use Grandstream for ASTCC and it suddenly stopped recognizing DTMF for my ASTCC Application. When ASTCC asks to enter destination number, and when the the digits Are entered, the phone keys does not take any of them. They are dead. Any suggestions Seshu Kanuri -------------------------------------------------------- NOTICE: If received in error, please destroy and notify sender. Sender does not waive confidentiality or privilege, and use is prohibited. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
William Suffill
2004-Nov-04 12:59 UTC
[Asterisk-Users] Grandstream BT100 - Does not recognize DTMF
What codec and signalling is being used?
Kanuri, Seshu (Company IT)
2004-Nov-04 13:54 UTC
[Asterisk-Users] Grandstream BT100 - Does not recognize DTMF
G729+ RFC233, but would that matter?. My guess is that it could be the usual problem with Grandstream that requires a reset to flush out any bad buffers, once in a while. I will try that tonight. /Snip/ What codec and signalling is being used? -------------------------------------------------------- NOTICE: If received in error, please destroy and notify sender. Sender does not waive confidentiality or privilege, and use is prohibited.