Rana Dutt
2004-Oct-23 21:53 UTC
[Asterisk-Users] Outlook reports internal error after using AstTapi
I wanted to use Outlook 2000 to dial my Contacts using Asterisk. So I installed AstTapi on my Windows XP machine. When I try to dial a contact, the call originates just fine. My SIP phone rings, and when I pick up, Asterisk makes the call to the dialed number correctly. However, Outlook displays an error message saying "Unable to complete an operation requested by the automatic phone dialer. Please make sure your modem, phone and phone line are properly configured." After closing the error message dialog, if I then go to dial the Contact again, I get a different error message saying "An internal error occurred in the phone dialer. Close the Dial Phone dialog box and then open it again." Well, closing the dialog box and opening it again doesn't work: the same internal error message keeps popping up when trying to make a call. The only way to get rid of it is to exit Outlook and restart it. Has anyone who has used AstTapi seen this problem? I am using Outlook 2000 SP3. My Asterisk TAPI driver is configured as follows: Host: 192.168.2.11 (IP of Asterisk server) Port: 5038 Dial out by using the Dial application - Outgoing chan: Zap/1/ User: john Password: my_secret User channel: SIP/200 My manager.conf is as follows: [general] enabled = yes port = 5038 bindaddr = 0.0.0.0 [john] secret = mysecret deny=0.0.0.0/0.0.0.0 permit=192.168.2.17/255.255.255.0 read = system,call,log.verbose,command,agent,user write = system,call,log.verbose,command,agent,user As I said, the first time I place the call from Outlook, it works fine. The trace on Asterisk shows: == Manager 'john' logged on from 192.168.2.17 -- Launching Dial(Zap/1/18005551212) on SIP/200-da5d -- Called 1/18005551212 == Manager 'john' logged off from 192.168.2.17 -- Zap/1-1 answered SIP/200-da5d -- Hungup 'Zap/1-1' Any help would be much appreciated. Rana Dutt Softel, Inc.