If someone takes a call from a queue on a CISCO 7960, then does a Transfer to another agent (using the transfer button), the queue system seems to think they still have the call, and wont assign them another call till the other agent finishes the transferred call. Is this a known bug? Is it something that can be overcome? Cheers, Ben -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040921/eecb5e76/attachment.htm