thr3ads.net - asterisk users - [Asterisk-Users] Background() command [Sep 2004]

If this information is useful, please help other people find it:
Share via:

Paul Penrod

2004-Sep-17 15:52 UTC

[Asterisk-Users] Background() command

Folks,

Apologies ahead of time if this has already been asked (read the list for 
the last month looking
for something similar).

I have been trying to get the Background command to work with no joy yet.

Here is what I am trying to do:

1. Answer the call.
2. Play the message in the background, while waiting on DTMF from user.
3. If I get a "1", then interrupt the message and dial the phone
number listed
     at extension "1", otherwise play "invalid extension"
and cycle back.

Here is what I have so far:

* note: phone numbers changed to "generic"

[message]
exten => s,1,Answer()
exten => s,2,Wait(2) 	;Pause to let the user end catch up with the connection
exten => s,3,Background(demo-congrats)
exten => s,4,Goto(3)

exten => t,1,Playback(vm-goodbye)
exten => t,2,Hangup()

exten => i,1,Playback(pbx-invalid)
exten => i,2,Goto(s,3)

exten => 1,1,Playback(transfer)
exten => 1,2,Dial(SIP/4805551212/20)

[incoming]

exten => 8665551212,1,Goto(message,s,1)

What I get is:

1. The number is answered and the demo-congrats file plays.
2. No matter what button I press on the phone, the file continues to play 
and recycle when it's done.

Question(s):

1. Is there a proper way to configure this?
2. Am I missing a configuration step somewhere in the one of the conf files.

Thanks in advance,

...Paul

John Millican

2004-Sep-17 15:59 UTC

head link

[Asterisk-Users] Background() command

Use Read instead of background
CLI> show application Read

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com]On Behalf Of Paul Penrod
Sent: Friday, September 17, 2004 6:53 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Background() command


Folks,

Apologies ahead of time if this has already been asked (read the list for
the last month looking
for something similar).

I have been trying to get the Background command to work with no joy yet.

Here is what I am trying to do:

1. Answer the call.
2. Play the message in the background, while waiting on DTMF from user.
3. If I get a "1", then interrupt the message and dial the phone
number
listed
     at extension "1", otherwise play "invalid extension"
and cycle back.

Here is what I have so far:

* note: phone numbers changed to "generic"

[message]
exten => s,1,Answer()
exten => s,2,Wait(2) 	;Pause to let the user end catch up with the
connection
exten => s,3,Background(demo-congrats)
exten => s,4,Goto(3)

exten => t,1,Playback(vm-goodbye)
exten => t,2,Hangup()

exten => i,1,Playback(pbx-invalid)
exten => i,2,Goto(s,3)

exten => 1,1,Playback(transfer)
exten => 1,2,Dial(SIP/4805551212/20)

[incoming]

exten => 8665551212,1,Goto(message,s,1)

What I get is:

1. The number is answered and the demo-congrats file plays.
2. No matter what button I press on the phone, the file continues to play
and recycle when it's done.

Question(s):

1. Is there a proper way to configure this?
2. Am I missing a configuration step somewhere in the one of the conf files.

Thanks in advance,

...Paul

_______________________________________________
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users

---
Incoming mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.756 / Virus Database: 506 - Release Date: 9/8/2004

---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.756 / Virus Database: 506 - Release Date: 9/8/2004

Lyle Giese

2004-Sep-17 18:23 UTC

head link

[Asterisk-Users] Background() command

Here's how I handle your situation and it works just fine:

[usersmenu]
exten => s,1,DigitTimeout,5 ;set digit timeout to 5 seconds
exten => s,2,ResponseTimeout,10 ; Set Response Timeoute to 10 sec
exten => s,3,Background(usermenuopts) ; Press 1 for lyle, 2 for Adam, 3 for
Lois or timeout to next step
exten => s,4,Voicemail(u110); Drop into general vm for LCR

exten => 1,1,Voicemail(u101)
exten => 2,1,Voicemail(u103)
exten => 3,1,Voicemail(u102)
exten => 4,1,Voicemail(u110)
exten => 0,1,Goto(usersmenu,s,1)


Allthough I finish differently, hitting 1,2,3,4,0 or any valid extension
during the background works just fine.

Lyle

----- Original Message ----- 
From: "Paul Penrod" <P.Penrod@fiber-ride.com>
To: <asterisk-users@lists.digium.com>
Sent: Friday, September 17, 2004 5:52 PM
Subject: [Asterisk-Users] Background() command

> Folks,
>
> Apologies ahead of time if this has already been asked (read the list for
> the last month looking
> for something similar).
>
> I have been trying to get the Background command to work with no joy yet.
>
> Here is what I am trying to do:
>
> 1. Answer the call.
> 2. Play the message in the background, while waiting on DTMF from user.
> 3. If I get a "1", then interrupt the message and dial the phone
number
listed>      at extension "1", otherwise play "invalid
extension" and cycle back.
>
> Here is what I have so far:
>
> * note: phone numbers changed to "generic"
>
> [message]
> exten => s,1,Answer()
> exten => s,2,Wait(2) ;Pause to let the user end catch up with the
connection> exten => s,3,Background(demo-congrats)
> exten => s,4,Goto(3)
>
> exten => t,1,Playback(vm-goodbye)
> exten => t,2,Hangup()
>
> exten => i,1,Playback(pbx-invalid)
> exten => i,2,Goto(s,3)
>
> exten => 1,1,Playback(transfer)
> exten => 1,2,Dial(SIP/4805551212/20)
>
> [incoming]
>
> exten => 8665551212,1,Goto(message,s,1)
>
> What I get is:
>
> 1. The number is answered and the demo-congrats file plays.
> 2. No matter what button I press on the phone, the file continues to play
> and recycle when it's done.
>
> Question(s):
>
> 1. Is there a proper way to configure this?
> 2. Am I missing a configuration step somewhere in the one of the conf
files.>
> Thanks in advance,
>
> ...Paul
>
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>

matt.riddell@sineapps.com

2004-Sep-17 18:58 UTC

head link

[Asterisk-Users] Background() command

On 17 Sep 2004 at 16:52, Paul Penrod wrote:
> 1. The number is answered and the demo-congrats file plays.
> 2. No matter what button I press on the phone, the file continues to
> play and recycle when it's done.
What you could do is debug <channel name> in the asterisk console one 
the call has come in (just use the tab key to find the channel once 
the call is up and after typing debug - i.e. debug <tabkey>).

Then you should be presented with a message whenever a DTMF tone is 
received.  

I would say that maybe you are using a compressed codec with inband 
DTMF signalling maybe?

Matt Riddell
(New Zealand Digium Distribution/Custom Software)
http://www.sineapps.com/contact.php (contact us)
http://www.sineapps.com/news.php (Daily Asterisk News)

steve@daviesfam.org

2004-Sep-17 23:00 UTC

head link

[Asterisk-Users] Background() command

On Fri, 17 Sep 2004, Paul Penrod wrote:
> [message]
> exten => s,1,Answer()
> exten => s,2,Wait(2) 	;Pause to let the user end catch up with the
connection
> exten => s,3,Background(demo-congrats)
> exten => s,4,Goto(3)
Remove the goto.

Steve

Bill Seddon

2004-Sep-17 23:37 UTC

head link

[Asterisk-Users] Background() command

I have a similar dial plan that works just fine.  What I did find is that my
sip phones were set to play DTMF tones "in-band" but they needed to be
rfc
(think this setting has to line up with your setting in sip.conf).  If they
don't match, you can press keys until the cows come home but Asterisk will
not hear them.

Bill Seddon

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Paul Penrod
Sent: September 17, 2004 11:53 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Background() command

Folks,

Apologies ahead of time if this has already been asked (read the list for 
the last month looking
for something similar).

I have been trying to get the Background command to work with no joy yet.

Here is what I am trying to do:

1. Answer the call.
2. Play the message in the background, while waiting on DTMF from user.
3. If I get a "1", then interrupt the message and dial the phone
number
listed
     at extension "1", otherwise play "invalid extension"
and cycle back.

Here is what I have so far:

* note: phone numbers changed to "generic"

[message]
exten => s,1,Answer()
exten => s,2,Wait(2) 	;Pause to let the user end catch up with the
connection
exten => s,3,Background(demo-congrats)
exten => s,4,Goto(3)

exten => t,1,Playback(vm-goodbye)
exten => t,2,Hangup()

exten => i,1,Playback(pbx-invalid)
exten => i,2,Goto(s,3)

exten => 1,1,Playback(transfer)
exten => 1,2,Dial(SIP/4805551212/20)

[incoming]

exten => 8665551212,1,Goto(message,s,1)

What I get is:

1. The number is answered and the demo-congrats file plays.
2. No matter what button I press on the phone, the file continues to play 
and recycle when it's done.

Question(s):

1. Is there a proper way to configure this?
2. Am I missing a configuration step somewhere in the one of the conf files.

Thanks in advance,

...Paul

_______________________________________________
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users

Seemingly Similar Threads

Search for more apparently analagous threads

asterisk users - Sep 2004 - Background() command

[Asterisk-Users] Background() command

[Asterisk-Users] Background() command

[Asterisk-Users] Background() command

[Asterisk-Users] Background() command

[Asterisk-Users] Background() command

[Asterisk-Users] Background() command

Seemingly Similar Threads