hi all, just wondering if once a agent logs into a queue, that instead of them sitting there and just getting the call without the phone ringing, is there a way for them to hangup, and then the phone will ring when a call gets put through from the queue? thankyou in advance, Greg Smith
On Wed, 11 Aug 2004, Greg Smith wrote:> just wondering if once a agent logs into a queue, that instead of them > sitting there and just getting the call without the phone ringing, is there > a way for them to hangup, and then the phone will ring when a call gets put > through from the queue?Perhaps AgentCallbackLogin is what you are looking for? Peter
> -----Original Message----- > From: Greg Smith [mailto:greg@webmetrix.com.au] > Sent: Tuesday, August 10, 2004 11:30 AM > To: asterisk-users@lists.digium.com > Subject: [Asterisk-Users] agent login > > > hi all, > just wondering if once a agent logs into a queue, that > instead of them sitting there and just getting the call > without the phone ringing, is there a way for them to hangup, > and then the phone will ring when a call gets put through > from the queue? > > thankyou in advance, > > Greg Smith > >Take a look at AgentCallbackLogin. I believe that it is what you are looking for. http://www.voip-info.org/wiki-Asterisk+cmd+AgentCallbackLogin Good luck, Robert Jackson
On a polycom sip 501 how do setup agent log in button for user to login. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060301/a0e0a208/attachment.htm